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Getting Started
Workflows
Platform
Integrations
Case Management
Workflow Basics
  • About Workflows
  • Creating a New Workflow
  • The Workflow Editor
  • About Steps
  • Testing Workflows
  • Running Workflows
  • Workflows Runtime Limitations
Triggers
  • About Workflow Triggers
  • Configuring Triggers
  • On-Demand Triggers
  • Event-Based Triggers
  • Scheduled Triggers
Actions
  • About Actions
  • Condition Builder
  • Basic Actions
  • Interactive Actions
    • Interactive Actions
    • Slack Interactivity
    • Microsoft Teams Interactivity
    • Google Chat Interactivity
    • Email Actions
    • Ask a Question
  • Utility Actions
  • Advanced Actions
Builder Copilot
  • About Builder Copilot
  • Step Output Transformation
Connections
  • About Connections
  • Creating a New Connection
  • Using a Connection
  • Sharing a connection
  • Connecting to an On-Premises App
Variables
  • Variables Types
  • Expression Language
Files
  • Using Files in Workflows
Templates
  • About Templates
  • Using Workflow Templates for Users Without a Blink Account
  • Using Workflow Templates as an Existing Blink User
Publishing Workflows
  • About Approving and Publishing Workflows
  • Controlling the Availability of a Published Workflow
  • Publish Approval as the Builder
  • Publish Approval as the Workspace Owner
Error Handling and Debugging
  • About Error Handling
  • Workflow YAML
  • Action Error References
  • Run Workflow on Workflow Failure
  • Workflow Run Logs
Workflow Management
  • The Workflow Overview Page
  • Copy or Move Workflows Between Workspaces
  • Monitoring Workflows Health
  • Workflow Version History
Packs
  • About Workflow Packs
  • Pack Options
  • Pack Management
  • Sharing Packs
  • Move or Copy Workflow Packs Between Workspaces
  • Deploy Pack to Workspace(s)
Interactive Actions

Interactive Actions

Interactive Actions enables the Workflow owner to control the workflow, even when triggered by someone else. When creating a Workflow, Interactive Actions such as ask a question via Email, Slack or Microsoft Teams, ask a question-Advanced, Slack Interactivity and Microsoft Teams Interactivity can be included in the workflow.

The “Interactive Actions” will have a maximum timeout of 14 days. For more information please visit the Workflows Runtime Limitations section of our documentation.

Ask a question

Ask a question via email

Ask a question via Slack

Ask a question-Advanced

Ask a question via Microsoft Teams

Ask a question via Google Chat

Ask a question via Zoom

Slack Interactivity

Microsoft Teams Interactivity

Google Chat Interactivity

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