Workflow Overview page. This page displays general information and settings of the Automated workflow and allows you to edit these settings to meet your needs. On the left-hand side is a preview of the current published version of the selected automated workflow.
Note: Published workflow versions may be different from the automated workflow version in the workflow editor.

Workflow Overview - Side Panel Details
Please note, this section is broken down into sections, making it easier to find the information
- Basic Info
- Error Handling
- Advanced Settings

| Parameter | Description |
|---|---|
Workflow name | Name of the Workflow. |
Active/Inactive | Published workflows can be switched between active or inactive mode. |
Date and Time | The date and time of the most recently published version of the selected workflow |
Description | Description of the Workflow. |
Vendor | The Vendor icon associated with the Workflow. |
Tags | Tags used to easily search for the Workflow. |
Runner | Environment in which the Workflow is run. The default runner that is used is Blink-Cloud. |
Agent Blink Ability | When enabled, it adds this workflow as an ability workflow for agents to use. For more information, navigate to step 4 of Building an Agent Documentation A workflow description is required in order to enable this setting. |
Blink Portal | Exposes or hides the Workflow in the Blink Portal. For more information, navigate to the Blink Portal Documentation |
Filtering a Workflow by Tags:
- In the “Tags” section of the Workflow overview, you also have the option to create your own tag(s) for the Automated Workflow by entering a tag name of your choice.
- After creating a tag, you can simply locate it in the “Tags” section on the left-hand sidebar of the workflow page. Use this tag to easily search or filter the desired Workflow in both the workflows list and the self-service portal.


