Triggers

When creating an Event-based Workflow, there are a variety of different Case Management Triggers you can choose from to trigger your automated workflow.

Blink supports the following Case Management Triggers:

• Case Closed
• Case Deleted
• Case Field Updated
• Case Linked
• Case Opened
• Case SLA Expiry
• Case Status SLA Expiry
• Case Unlinked
• New Table Record
• Table Record Updated
• Task Expiry
• Timeline Comment Event
• Timeline Event