Case Unlinked

Triggers a workflow on a case unlinking.

note

For long-text fields (e.g., Summary), the returned value will be a substring of the full content. To obtain the complete value, retrieve the entire case.

info

Workflows based on this trigger will search for new events every minute.

Sample Event

{
    "case_record": {
        "alert_ids": null,
        "attachment_ids": null,
        "auto_id": 1,
        "case_id": "INC-00001",
        "case_ids": null,
        "case_manager": null,
        "case_tags": null,
        "close_reason": null,
        "closed_at": null,
        "closed_by": null,
        "closed_by_automation": false,
        "collaborators": null,
        "created_at": 1732194432630,
        "created_by": "test@blinkops.com",
        "id": "bb2a5fcc-423b-4536-8b7a-63a547216579",
        "observable_ids": null,
        "mitre_attack": null,
        "name": "New Case",
        "observable_ids": null,
        "overview": null,
        "severity": 1,
        "sla": null,
        "sla_expiry": null,
        "status": "OPEN",
        "summary": null,
        "task_ids": null,
        "type": null,
        "updated_at": 1732194441640,
        "updated_by": "test@blinkops.com",
        "vendors": null
    },
    "linked_record": {
        "alert_ids": null,
        "assigned_to": null,
        "attachment_ids": null,
        "auto_id": 1,
        "case_ids": null,
        "closed_at": null,
        "created_at": 1708250747614,
        "created_by": "test@blinkops.com",
        "description": null,
        "due_date": null,
        "id": "a4be5ac6-399f-4b0c-b04e-ed323148c5de",
        "is_blocking": false,
        "name": "New Task",
        "observable_ids": null,
        "priority": 1,
        "task_id": "Task-00001",
        "status": "OPEN",
        "task_ids": null,
        "updated_at": 1732194441640,
        "updated_by": "test@blinkops.com"
    },
    "linked_record_table_name": "tasks"
}