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Alert Actions

Create Alert

Adding an Alert to a Case by filling in the following parameters in the ste.

ParameterDescription
NameThe name of the Alert
VendorThe Vendor associated with the alert
EventThe Alert Event
SeverityThis is the severity rank of your Case. It can be: Low, Medium, High or Critical
Link CasedThe Name and ID of the Case you want to add to this Alert to
DescriptionA brief explanation explaining the Alert
Custom Fields (JSON Format)Add a Custom Field in JSON format. Please note that this applies only if you have manually added a custom record columnto the subject table.
Advanced- Dedup TableThe selected table to evaluate the duplicated condition (Dedup Condition)against.
Advanced- Dedup ConditionThe duplicate condition to check wether to insert the record or not. When the condition is met, the record will not be inserted.
Advanced- Linked ObservablesThe Name and ID of the Observable you want to link to this Alert
Advanced- Linked AlertsThe Name and ID of the Alert you want to link to this Alert.
Advanced- Linked AttachmentsThe Name and ID of the Attachment you want to link to this Alert.
Advanced- Linked TasksThe Name and ID of the Tasks you want to link to this Alert.
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Delete Alert

Deleting an Alert from a Case by filling in the following parameters in the step.

ParameterDescription
Alert IDThe Alert's ID
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Update Alert

Updating an already existing Alert in a Case by filling in the following parameters in the step. This action overwrites all of the alert's data.

ParameterDescription
AlertThe Alert's ID
NameThe updated Name of the Alert
Alert TypeThe updated Alert type
VendorThe Vendor associated with the alert
SeverityThe severity rank of your Case. It can be: Low, Medium, High or Critical
EventThe Alert Event
DescriptionA brief explanation explaining the Alert
Custom Fields (JSON Format)Add a Custom Field in JSON format. Please note that this applies only if you have manually added a custom record column to the subject table.
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