Task Actions
Create Task
Create a new Task by filling in the following parameters in the step.
Parameter | Description |
---|---|
Name | The name of the task. |
Priority | the priority rank of the task- Low, Medium, High or Critical. |
Status | The task's status |
Description | A brief description describing the task. |
Assigned To | A user you assigning the task to. |
Due Date | A date and time for when the task is due. |
Is blocking | Checking the box will block the closing case until it is done. |
Advanced- Dedup Table | The selected table to evaluate the duplicated condition (Dedup Condition)against. |
Advanced- Dedup Condition | The duplicate condition to check wether to insert the record or not. When the condition is met, the record will not be inserted. |
Advanced- Linked Observables | The Name and ID of the Observable you want to link to this Task. |
Advanced- Linked Alerts | The Name and ID of the Alert you want to link to this Task. |
Advanced- Linked Attachments | The Name and ID of the Attachment you want to link to this Task. |
Advanced- Linked Tasks | The Name and ID of the Tasks you want to link to this Task. |
Advanced- Linked Cases | The Name and ID of a different Case you want link to this Task. |
Update Task
Update a Task by filling in the following parameters in the step. This action overwrites the existing data of the selected task.
Parameter | Description |
---|---|
Task ID | The ID of the Task. It can be the id or the task_id field of the Task |
Name | The name of the task. |
Linked Cases | The Case(s) to link to a task. |
Priority | the priority rank of the task- Low, Medium, High or Critical. |
Status | The task's status. |
Description | A brief description describing the task. |
Assigned To | A user you assigning the task to. |
Due Date | A date and time for when the task is due. |
Is Blocking | Boolean: If you select True- It will block the closing case until it is done. If you select False-It will not block the closing case. |
Linked Alerts | The Alert(s) to link to the Task. |
Linked Observables | The Observables to link to the Task |
Linked Attachments | The Attachment(s) to link to the Task. |
Delete Task
Delete a Task by filling in the following parameters in the step
Parameter | Description |
---|---|
Task ID | The ID of the Task. It can be the id or the task_id field of the Task |