Create Task
Create a new Task by filling in the following parameters in the step.| Parameter | Description |
|---|---|
| Name | The name of the Task. |
| Priority | the priority rank of the Task- Low, Medium, High or Critical. |
| Status | The Task’s status |
| Task Type | The type of Task |
| Description | A brief description describing the Task. |
| Assigned To | A user you assigning the Task to. |
| Due Date | A date and time for when the Task is due. |
| Is blocking | Checking the box will block the closing case until it is done. |
| Advanced- Dedup Table | The selected table to evaluate the duplicated condition (Dedup Condition)against. |
| Advanced- Dedup Condition | The duplicate condition to check whether to insert the record or not. When the condition is met, the record will not be inserted. |
| Advanced- Linked Observables | The Name and ID of the Observable you want to link to this Task. |
| Advanced- Linked Alerts | The Name and ID of the Alert you want to link to this Task. |
| Advanced- Linked Attachments | The Name and ID of the Attachment you want to link to this Task. |
| Advanced- Linked Tasks | The Name and ID of the Tasks you want to link to this Task. |
| Advanced- Linked Cases | The Name and ID of a different Case you want link to this Task. |
Update Task
Update a Task by filling in the following parameters in the step. This action overwrites the existing data of the selected Task.| Parameter | Description |
|---|---|
| Task ID | The ID of the Task. It can be the id or the task_id field of the Task |
| Name | The name of the Task. |
| Linked Cases | The Case(s) to link to a Task. |
| Priority | the priority rank of the Task- Low, Medium, High or Critical. |
| Status | The Task’s status. |
| Task Type | The type of Task . |
| Description | A brief description describing the Task. |
| Assigned To | A user you assigning the Task to. |
| Due Date | A date and time for when the Task is due. |
| Is Blocking | Boolean: If you select True- It will block the closing case until it is done. If you select False-It will not block the closing case. |
| Linked Alerts | The Alert(s) to link to the Task. |
| Linked Observables | The Observables to link to the Task |
| Linked Attachments | The Attachment(s) to link to the Task. |
Delete Task
Delete a Task by filling in the following parameters in the step| Parameter | Description |
|---|---|
| Task ID | The ID of the Task. It can be the id or the task_id field of the Task |
