Alerts

An alert signifies a security issue received from a 3rd party security service provider.

Creating a New Alert

note

Please note that you can assign multiple alerts to a single case or a single alert to many cases.

1. Double click on the Case you want to attach the Alert(s) to, navigate to the Table Tab in the Overview Section of the selected Case, and in the top-right conner select the New Record button.

2. A New Record dialogue box will open.

3. Fill in all the necessary fields.

Parameter	Description
Name	The name assigned to the alert.
Event	The event associated with the alert.
Severity	The severity rank of your Case. It can be: Low, Medium, High or Critical
Vendor	The Vendor associated with the alert.
Alert Type	The alert category type.
Description	A brief explanation explaining the alert.
Processed	A checkbox to mark the alert as processed; check to mark as processed, uncheck to mark as unprocessed.
Template Exists	Indicates whether the alert has been ingested into the system.
Linked Cases	The Name and ID of the Case(s) you want to link to this current alert.
Linked Observables	The Name and ID of the Observable(s) you want to link to this current alert.
Linked Attachments	The Name and ID of the Attachment(s) you want to link to this current alert.
Linked Tasks	The Name and ID of the Task(s) you want to link to this current alert.

4. Once completed, select the Add Record button in the bottom-right corner.