Skip to main content
Conditions allow you to define logic-based rules that control behavior or outcomes across the platform. In Blink, the Condition Builder provides a simple way to create these comparisons without writing any code. You can use it to define trigger logic for Event-Based Workflows, to filter data or configure conditional branches using if or if else actions. The builder supports logical operators like AND and OR, as well as a wide range of comparison types, helping you create precise, event-driven workflows.
The Condition Builder is used in several areas across Blink’s platform, including the following scenarios:
The following are illustrative examples intended to help you understand how the Condition Builder can be used across the Blink platform. Your actual configuration may vary depending on your specific use case and requirements.
Additional conditions can be applied to limit which events trigger a Workflow. For example, if your Workflow is triggered when an event is received, you can add a condition stating that it will run only if it is received by a user with a specific ID. For more information about the about Event-Based Workflows, navigate here
1

Select Trigger Source and Action

When creating an Event-Based Workflow, in the ‘Trigger setup’, select a service provider, and the event you wish to trigger the Workflow.
2

Enable Conditions

Toggle the ‘Add condition’ button. The condition builder consists of three parts: the left value, the operator, and the right value.
3

Set Condition Values

To apply a condition, click on and enter each value. Select an operator from the dropdown menu that appears when you click on it.
4

Add Logical Operators

Use AND or OR operators to further define your statement. The condition appears in the text window on the right side.
5

Apply the Condition

Click Apply.
For more information about the If action, navigate here
1

Add an `if` or `if else` Action

In the Workflow Editor page, select an if action.
2

Define the Condition

To apply a condition, click on and enter each value. Select an operator from the dropdown menu that appears when you click on it.
3

Add Logical Operators

Use AND or OR operators to further define your statement. The condition appears in the text window on the right side.
For more information about Table Views, see the relevant sections in both Case Management Tables and Tables.
The Condition Builder can be used when creating custom Table Views. Table Views allow you to personalize how data is displayed in the Tables feature or in Case Management Tables like: Cases, Tasks, or Alerts. Each table comes with a few built-in views (such as All Cases, My Tasks, or Critical Alerts), but you can also define your own. When configuring a new view, the condition builder lets you apply filters based on specific conditions so you can tailor what appears in the table.
For more detailed information about the ‘Filter Widget’, navigate here
1

Choose the Filter Widget

Select ‘Add Condition’ under the filter section. The condition builder will appear.
2

Define the Condition

Apply the condition by applying the values and choose an operator from the dropdown menu that appears when you click on it.
3

Add Logical Operators

Use AND or OR operators to further define your statement. The condition appears in the text window on the right side.

​
Condition Operators

The following condition operators can be used to create a condition statement:
Note: The list of available condition operators will vary depending on the type of input or data you’re working with. For example, numeric fields may include operators like greater than or less than, while date/time fields support options like before, after, or is within the last. This ensures that only relevant operators are shown for each condition.

Equals

x = bThe condition is true when the left value is exactly equal to the right value.

Not Equals

x != yThe condition is true when the left value is not equal to the right value.

Less than

The condition is true when the left value is less than the right value.

Less Than or Equals To

The condition is true when the left value is less than or equal to the right value.

Greater Than

x > yThe condition is true when the left value is greater than the right value.

Greater Than or Equals To

x >= yThe condition is true when the left value is greater than or equal to the right value.

Contains

The condition is true when the left value contains the right valueExample- a substring in a string or an item in a list.

Not Contains

The condition is true when the left value does not contain the right value.

Starts With

The condition is true when the left value starts with the right value.

Ends With

The condition is true when the left value ends with the right value.

Regex Match

The condition is true when the left value matches the specified Regular Expression pattern.

Is Empty

The condition is true when the left value is empty or null.This includes empty strings, arrays, objects, or a null value.

Is Not Empty

The condition is true when the left value is not empty or null.This operator does not require a right-hand value.

Is True

The condition is true when the left value is true(boolean).This operator does not require a right-hand value.

Is False

The condition is true when the left value is false(boolean).This operator does not require a right-hand value.
Note: When using the contains or not contains operators in the condition builder, if the field type is a list, the condition checks whether a specific item is present or absent within that list.contains: Returns true if the specified value is found as an item within the list.not contains: Returns true if the specified value is not found as an item within the list.