Utility Workflows
These Workflows are useful tools for customers to use.
Utility- Close Stale Cases
This utility workflow closes any cases which have not been updated in last 30 days
.
Utility- Daily Missing Template Alerts
This utility workflow is designed to be customized by the customer to generate a Missing Template report tailored to their specific needs.
Utility- Find Similar Cases
This utility workflow takes a case ID as the input and generates a JSON
output that lists similar cases based on shared observables. The degree of similarity is displayed as a percentage.
Utility- Update All Enrichments
This utility workflow re-enriches all observables in currently open cases, or in relevant closed cases if the look-back feature is enabled.
Utility- Update Enrichment
This utility workflow takes an observable ID
as input and re-enriches the corresponding observable.