{
"result": [
{
"parent": "",
"made_sla": "true",
"watch_list": "",
"upon_reject": "cancel",
"sys_updated_on": "2016-01-19 04:52:04",
"approval_history": "",
"number": "PRB0000050",
"sys_updated_by": "glide.maint",
"opened_by": {
"link": "https://instance.servicenow.com/api/now/table/sys_user/glide.maint",
"value": "glide.maint"
},
"user_input": "",
"sys_created_on": "2016-01-19 04:51:19",
"sys_domain": {
"link": "https://instance.servicenow.com/api/now/table/sys_user_group/global",
"value": "global"
},
"state": "4",
"sys_created_by": "glide.maint",
"knowledge": "false",
"order": "",
"closed_at": "2016-01-19 04:52:04",
"cmdb_ci": {
"link": "https://instance.servicenow.com/api/now/table/cmdb_ci/55b35562c0a8010e01cff22378e0aea9",
"value": "55b35562c0a8010e01cff22378e0aea9"
},
"delivery_plan": "",
"impact": "3",
"active": "false",
"work_notes_list": "",
"business_service": "",
"priority": "4",
"sys_domain_path": "/",
"time_worked": "",
"expected_start": "",
"rejection_goto": "",
"opened_at": "2016-01-19 04:49:47",
"business_duration": "1970-01-01 00:00:00",
"group_list": "",
"work_end": "",
"approval_set": "",
"wf_activity": "",
"work_notes": "",
"short_description": "Switch occasionally drops connections",
"correlation_display": "",
"delivery_task": "",
"work_start": "",
"assignment_group": "",
"additional_assignee_list": "",
"description": "Switch occasionally drops connections",
"calendar_duration": "1970-01-01 00:02:17",
"close_notes": "updated firmware",
"sys_class_name": "problem",
"closed_by": "",
"follow_up": "",
"sys_id": "04ce72c9c0a8016600b5b7f75ac67b5b",
"contact_type": "phone",
"urgency": "3",
"company": "",
"reassignment_count": "",
"activity_due": "",
"assigned_to": "",
"comments": "",
"approval": "not requested",
"sla_due": "",
"comments_and_work_notes": "",
"due_date": "",
"sys_mod_count": "1",
"sys_tags": "",
"escalation": "0",
"upon_approval": "proceed",
"correlation_id": "",
"location": ""
}
]
}
