Get Incident
Returns an incident ticket of a ServiceNow instance.
External Documentation
To learn more, visit the ServiceNow documentation.
Basic Parameters
| Parameter | Description |
|---|---|
| System ID | The ID assigned to the record. |
| Table Name | The name of the table, such as "incident" or "asset". |
Advanced Parameters
| Parameter | Description |
|---|---|
| Display Value | Determines the type of data returned, either the actual values from the database or the display values of the fields. Display values are manipulated based on the actual value in the database and user or system settings and preferences. Valid values: - true: Returns the display values for all fields. - false: Returns the actual values from the database. - all: Returns both actual and display values. |
| Response Fields | Comma-separated list of fields to return in the response. |
Workflow Library Example
Get Incident with Servicenow and Send Results Via Email
Preview this Workflow on desktop