Get Incident

Returns an incident ticket of a ServiceNow instance.

External Documentation

To learn more, visit the ServiceNow documentation.

Basic Parameters

Parameter	Description
System ID	The ID assigned to the record.
Table Name	The name of the table, such as "incident" or "asset".

Advanced Parameters

Parameter	Description
Display Value	Determines the type of data returned, either the actual values from the database or the display values of the fields.Display values are manipulated based on the actual value in the database and user or system settings and preferences.Valid values: true: Returns the display values for all fields. false: Returns the actual values from the database. all: Returns both actual and display values.
Response Fields	Comma-separated list of fields to return in the response.

Workflow Library Example

Get Incident with Servicenow and Send Results Via Email

Preview this Workflow on desktop