Get Record
Gets a record in a ServiceNow table.
External Documentation
To learn more, visit the ServiceNow documentation.
Basic Parameters
| Parameter | Description |
|---|---|
| System ID | The ID assigned to the record. |
| Table Name | The name of the table from which the record will be retrieved, such as "incident" or "asset". |
Advanced Parameters
| Parameter | Description |
|---|---|
| Access Data Across Domains | Check to access data across domains if authorized. |
| Display Value | Determines the type of data returned, either the actual values from the database or the display values of the fields. Display values are manipulated based on the actual value in the database and user or system settings and preferences. Valid values: - true: Returns the display values for all fields. - false: Returns the actual values from the database. - all: Returns both actual and display values. |
| Exclude Reference Link | Flag that indicates whether to exclude Table API links for reference fields. Valid values: - true: Exclude Table API links for reference fields. - false: Include Table API links for reference fields. |
| Response Fields | Comma-separated list of fields to return in the response. |
| View Mode | UI view for which to render the data. Determines the fields returned in the response. If you also specify the Fields parameter, it takes precedent. |
Workflow Library Example
Get Record with Servicenow and Send Results Via Email
Preview this Workflow on desktop