Attach File To Incident

Uploads a file and attaches it to an incident.

Parameters

Parameter	Description
File Identifier	The identifier of the file. You can create a file identifier using the Download File From A URL action.
Incident System ID	The System ID of the incident that the file will be attached to.

Example Output

{
    "result": {
        "table_sys_id": "d71f7935c0a8016700802b64c67c11c6",
        "size_bytes": "36597",
        "download_link": "https://instance.service-now.com/api/now/attachment/994adbc64f511200adf9f8e18110c796/file",
        "sys_updated_on": "2016-02-02 14:00:21",
        "sys_id": "994adbc64f511200adf9f8e18110c796",
        "image_height": "",
        "sys_created_on": "2016-02-02 14:00:21",
        "file_name": "banner-CS0001345_v1_1.jpeg",
        "sys_created_by": "admin",
        "compressed": "true",
        "average_image_color": "",
        "sys_updated_by": "admin",
        "sys_tags": "",
        "table_name": "incident",
        "image_width": "",
        "sys_mod_count": "0",
        "content_type": "image/jpeg",
        "size_compressed": "25130"
    }
}

Workflow Library Example

Attach File to Incident with Servicenow and Send Results Via Email

Preview this Workflow on desktop