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Parameters​

ParameterDescription
File IdentifierThe identifier of the file. You can create a file identifier using the Download File From A URL action.
Incident System IDThe System ID of the incident that the file will be attached to.

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Example Output​

{    "result": {        "table_sys_id": "d71f7935c0a8016700802b64c67c11c6",        "size_bytes": "36597",        "download_link": "https://instance.service-now.com/api/now/attachment/994adbc64f511200adf9f8e18110c796/file",        "sys_updated_on": "2016-02-02 14:00:21",        "sys_id": "994adbc64f511200adf9f8e18110c796",        "image_height": "",        "sys_created_on": "2016-02-02 14:00:21",        "file_name": "banner-CS0001345_v1_1.jpeg",        "sys_created_by": "admin",        "compressed": "true",        "average_image_color": "",        "sys_updated_by": "admin",        "sys_tags": "",        "table_name": "incident",        "image_width": "",        "sys_mod_count": "0",        "content_type": "image/jpeg",        "size_compressed": "25130"    }}

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Workflow Library Example​

Attach File to Incident with Servicenow and Send Results Via Email

Preview this Workflow on desktop

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Assign IncidentAttach File To Record