External DocumentationTo learn more, visit the Zendesk documentation.
Parameters
Parameter | Description |
---|---|
File Identifier | The identifier of the file. You can create a file identifier using the Set File Variable action. |
File Name | Specifies what the file will be named when attached to the ticket comment. For example: user_crash.log . |
Token | A token that’s used for adding multiple files to the same upload. The token is valid for 3 days. For further information, please refer to Zendesk Documentation. |