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Search

A general querying mechanism to search through your Zendesk account for customers, organizations or tickets.

External Documentation

To learn more, visit the Zendesk documentation.

Parameters

ParameterDescription
QueryQuery to search Zendesk by.

Example Output

{
"count": 1234,
"facets": null,
"next_page": "https://foo.zendesk.com/api/v2/search.json?query=\"type:Group hello\"&sort_by=created_at&sort_order=desc&page=2",
"previous_page": null,
"results": [
{
"created_at": "2009-05-13T00:07:08Z",
"id": 211,
"name": "Hello DJs",
"result_type": "group",
"updated_at": "2011-07-22T00:11:12Z",
"url": "https://foo.zendesk.com/api/v2/groups/211.json"
},
{
"created_at": "2009-08-26T00:07:08Z",
"id": 122,
"name": "Hello MCs",
"result_type": "group",
"updated_at": "2010-05-13T00:07:08Z",
"url": "https://foo.zendesk.com/api/v2/groups/122.json"
}
]
}

Workflow Library Example

Search with Zendesk and Send Results Via Email

Workflow LibraryPreview this Workflow on desktop