A general querying mechanism to search through your Zendesk account for customers, organizations or tickets.
External DocumentationTo learn more, visit the Zendesk documentation.

Parameters

ParameterDescription
QueryQuery to search Zendesk by.

Example Output

{
	"results": [
		{
			"id": 3912968156580,
			"url": "<string>",
			"name": "<string>",
			"email": "<string>",
			"created_at": "2022-08-28T11:26:02Z",
			"updated_at": "2025-04-02T07:40:23Z",
			"time_zone": "<string>",
			"iana_time_zone": "<string>",
			"phone": "<string>",
			"shared_phone_number": false,
			"photo": {
				"url": "<string>",
				"id": 8019586079475,
				"file_name": "<string>",
				"content_url": "<string>",
				"mapped_content_url": "<string>",
				"content_type": "<string>",
				"size": 776,
				"width": 24,
				"height": 44,
				"inline": false,
				"deleted": false,
				"thumbnails": [
					{
						"url": "<string>",
						"id": 3835167524926,
						"file_name": "<string>",
						"content_url": "<string>",
						"mapped_content_url": "<string>",
						"content_type": "<string>",
						"size": 1745,
						"width": 23,
						"height": 5,
						"inline": false,
						"deleted": false
					}
				]
			},
			"locale_id": 1,
			"locale": "<string>",
			"organization_id": 1980863330945,
			"role": "<string>",
			"verified": true,
			"external_id": null,
			"tags": [],
			"alias": "<string>",
			"active": true,
			"shared": false,
			"shared_agent": false,
			"last_login_at": "2025-04-02T07:37:02Z",
			"two_factor_auth_enabled": true,
			"signature": "<string>",
			"details": "<string>",
			"notes": "<string>",
			"role_type": 0,
			"custom_role_id": 4831945105237,
			"moderator": true,
			"ticket_restriction": null,
			"only_private_comments": false,
			"restricted_agent": false,
			"suspended": false,
			"default_group_id": 859292479988,
			"report_csv": false,
			"user_fields": {
				"active_user": null,
				"number_for_automoation": null,
				"org_name": null,
				"type": null
			},
			"result_type": "<string>"
		}
	],
	"facets": null,
	"next_page": null,
	"previous_page": null,
	"count": 1
}

Workflow Library Example

Search with Zendesk and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop