Create User

Create a new user.

External Documentation

To learn more, visit the Zendesk documentation.

Parameters

Parameter	Description
Role	The role to assign to the user. NOTE: Assigning the role of an agent is only allowed for admins.
Send Confirmation Email	Only check this if you wish to email the user upon creation.
User Email	User's email.
User Name	The name of the user to create.

Example Output

{
    "user": {
        "id": "xxxxxxxxxx",
        "url": "https://xxxxxxxxxx.zendesk.com/api/v2/users/xxxxxxxxxx.json",
        "name": "xxxxxxxxxx",
        "email": "xxxxxxxxxx@gmail.com",
        "created_at": "2025-01-12T12:29:33Z",
        "updated_at": "2025-01-12T12:29:33Z",
        "time_zone": "Asia/Jerusalem",
        "iana_time_zone": "Asia/Jerusalem",
        "phone": null,
        "shared_phone_number": null,
        "photo": null,
        "locale_id": 1,
        "locale": "en-US",
        "organization_id": null,
        "role": "agent",
        "verified": false,
        "last_active": "2025-01-12",
        "external_id": null,
        "tags": [],
        "alias": null,
        "active": true,
        "shared": false,
        "shared_agent": false,
        "last_login_at": null,
        "two_factor_auth_enabled": null,
        "signature": null,
        "details": null,
        "notes": null,
        "role_type": null,
        "custom_role_id": null,
        "moderator": false,
        "ticket_restriction": null,
        "only_private_comments": false,
        "restricted_agent": false,
        "suspended": false,
        "default_group_id": "xxxxxxxxxx",
        "report_csv": false,
        "user_fields": {}
    }
}

Workflow Library Example

Create User with Zendesk and Send Results Via Email

Preview this Workflow on desktop