Create a new user.
External DocumentationTo learn more, visit the Zendesk documentation.

​
Parameters

ParameterDescription
RoleThe role to assign to the user. NOTE: Assigning the role of an agent is only allowed for admins.
Send Confirmation EmailOnly check this if you wish to email the user upon creation.
User EmailUser’s email.
User NameThe name of the user to create.

​
Example Output

{
	"user": {
		"id": "xxxxxxxxxx",
		"url": "https://xxxxxxxxxx.zendesk.com/api/v2/users/xxxxxxxxxx.json",
		"name": "xxxxxxxxxx",
		"email": "xxxxxxxxxx@gmail.com",
		"created_at": "2025-01-12T12:29:33Z",
		"updated_at": "2025-01-12T12:29:33Z",
		"time_zone": "Asia/Jerusalem",
		"iana_time_zone": "Asia/Jerusalem",
		"phone": null,
		"shared_phone_number": null,
		"photo": null,
		"locale_id": 1,
		"locale": "en-US",
		"organization_id": null,
		"role": "agent",
		"verified": false,
		"last_active": "2025-01-12",
		"external_id": null,
		"tags": [],
		"alias": null,
		"active": true,
		"shared": false,
		"shared_agent": false,
		"last_login_at": null,
		"two_factor_auth_enabled": null,
		"signature": null,
		"details": null,
		"notes": null,
		"role_type": null,
		"custom_role_id": null,
		"moderator": false,
		"ticket_restriction": null,
		"only_private_comments": false,
		"restricted_agent": false,
		"suspended": false,
		"default_group_id": "xxxxxxxxxx",
		"report_csv": false,
		"user_fields": {}
	}
}

​
Workflow Library Example

Create User with Zendesk and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop