Show detailed information about an incident. Accepts either an incident id, or an incident number.

An incident represents a problem or an issue that needs to be addressed and resolved.

For more information see the .

​
Parameters

ParameterDescription
Incident NumberNumber or ID of the incident.

​
Example Output

{
	"summary": "Response Example",
	"value": {
		"incident": {
			"acknowledgements": [
				{
					"acknowledger": {
						"html_url": "https://subdomain.pagerduty.com/users/PXPGF42",
						"id": "PXPGF42",
						"self": "https://api.pagerduty.com/users/PXPGF42",
						"summary": "Earline Greenholt",
						"type": "user_reference"
					},
					"at": "2015-11-10T00:32:52Z"
				}
			],
			"alert_counts": {
				"all": 2,
				"resolved": 1,
				"triggered": 1
			},
			"assigned_via": "escalation_policy",
			"assignments": [
				{
					"assignee": {
						"html_url": "https://subdomain.pagerduty.com/users/PXPGF42",
						"id": "PXPGF42",
						"self": "https://api.pagerduty.com/users/PXPGF42",
						"summary": "Earline Greenholt",
						"type": "user_reference"
					},
					"at": "2015-11-10T00:31:52Z"
				}
			],
			"created_at": "2015-10-06T21:30:42Z",
			"escalation_policy": {
				"html_url": "https://subdomain.pagerduty.com/escalation_policies/PT20YPA",
				"id": "PT20YPA",
				"self": "https://api.pagerduty.com/escalation_policies/PT20YPA",
				"summary": "Another Escalation Policy",
				"type": "escalation_policy_reference"
			},
			"first_trigger_log_entry": {
				"html_url": "https://subdomain.pagerduty.com/incidents/PT4KHLK/log_entries/Q02JTSNZWHSEKV",
				"id": "Q02JTSNZWHSEKV",
				"self": "https://api.pagerduty.com/log_entries/Q02JTSNZWHSEKV?incident_id=PT4KHLK",
				"summary": "Triggered through the API",
				"type": "trigger_log_entry_reference"
			},
			"html_url": "https://subdomain.pagerduty.com/incidents/PT4KHLK",
			"id": "PT4KHLK",
			"incident_key": "baf7cf21b1da41b4b0221008339ff357",
			"incident_number": 1234,
			"last_status_change_at": "2015-10-06T21:38:23Z",
			"last_status_change_by": {
				"html_url": "https://subdomain.pagerduty.com/users/PXPGF42",
				"id": "PXPGF42",
				"self": "https://api.pagerduty.com/users/PXPGF42",
				"summary": "Earline Greenholt",
				"type": "user_reference"
			},
			"pending_actions": [
				{
					"at": "2015-11-10T01:02:52Z",
					"type": "unacknowledge"
				},
				{
					"at": "2015-11-10T04:31:52Z",
					"type": "resolve"
				}
			],
			"priority": {
				"id": "P53ZZH5",
				"self": "https://api.pagerduty.com/priorities/P53ZZH5",
				"summary": "P2",
				"type": "priority_reference"
			},
			"self": "https://api.pagerduty.com/incidents/PT4KHLK",
			"service": {
				"html_url": "https://subdomain.pagerduty.com/services/PIJ90N7",
				"id": "PIJ90N7",
				"self": "https://api.pagerduty.com/services/PIJ90N7",
				"summary": "My Mail Service",
				"type": "service_reference"
			},
			"status": "acknowledged",
			"summary": "[#1234] The server is on fire.",
			"teams": [
				{
					"html_url": "https://subdomain.pagerduty.com/teams/PQ9K7I8",
					"id": "PQ9K7I8",
					"self": "https://api.pagerduty.com/teams/PQ9K7I8",
					"summary": "Engineering",
					"type": "team_reference"
				}
			],
			"title": "The server is on fire.",
			"type": "incident",
			"urgency": "high"
		}
	}
}

​
Workflow Library Example

Get Incident with Pagerduty and Send Results Via Email

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