Actions
Create Escalation Policy
Creates a new escalation policy. At least one escalation rule must be provided.
Escalation policies define which user should be alerted at which time.
For more information see the API Concepts Document.
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External DocumentationTo learn more, visit the PagerDuty documentation.
Basic Parameters
| Parameter | Description |
|---|---|
| Escalation Policy Description | Escalation policy description. |
| Escalation Policy Name | The name of the escalation policy. |
| Escalation Policy Num Loops | The number of times the escalation policy will repeat after reaching the end of its escalation. |
| Escalation Policy Summary | A short-form, server-generated string that provides succinct, important information about an object suitable for primary labeling of an entity in a client. In many cases, this will be identical to name, though it is not intended to be an identifier. |
| Escalation Rules | The escalation rules for the escalation policy. An array of rules containing the following rules format: - escalation_delay_in_minutes: The number of minutes before an unacknowledged incident escalates away from this rule. This field is required. - targets:The targets an incident should be assigned to upon reaching this rule. The number of items allowed are >= 1 <= 10 items.This field is required. - escalation_rule_assignment_strategy:The strategy used to assign the escalation rule to an incident. Allowed values: - round_robin- assign_to_everyone |
| From | The email address of a valid user associated with the account making the request. This is optional, and is only used for change tracking. |
Advanced Parameters
| Parameter | Description |
|---|---|
| Escalation Policy On Call Handoff Notifications | Determines how on call handoff notifications will be sent for users on the escalation policy. Defaults to “if_has_services”. |
| Escalation Policy Services | An array of escalation policy services objects. For example: [ { "id": "PIJ90N7", "type": "service_reference" }]For more information about the Escalation Policy Services parameter, visit PagerDuty API documentation. |
| Escalation Policy Teams | Teams associated with the policy. Account must have the teams ability to use this parameter. |
Example Output
Workflow Library Example
Create Escalation Policy with Pagerduty and Send Results Via EmailPreview this Workflow on desktop