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Create a new status update for the specified incident. An incident represents a problem or an issue that needs to be addressed and resolved. For more information see the API Concepts Document.

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Parameters

ParameterDescription
IDThe ID of the resource.
MessageThe message to be posted as a status update.
Request Issuer EmailThe email address of a valid user associated with the account making the request.

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Example Output

{
	"summary": "Response Example",
	"value": {
		"status_update": {
			"created_at": "2013-03-06T15:28:51-05:00",
			"id": "PWL7QXS",
			"message": "The server fire is spreading.",
			"sender": {
				"html_url": "https://subdomain.pagerduty.com/users/PXPGF42",
				"id": "PXPGF42",
				"self": "https://api.pagerduty.com/users/PXPGF42",
				"summary": "Earline Greenholt",
				"type": "user_reference"
			}
		}
	}
}

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Workflow Library Example

Create Jira Ticket from Pagerduty Incident
Workflow LibraryPreview this Workflow on desktop