External DocumentationTo learn more, visit the Freshservice documentation.
Parameters
| Parameter | Description |
|---|---|
| Custom Object ID | The ID of a Custom object. Can be obtained by the List Custom Objects action. |
| Page | The page number of the results to retrieve. |
| Per Page | The maximum number of records to retrieve per page. Values can range from 1 to 100. |
| Query | The query to filter records by. For more information regarding the query parameter, please refer to Freshservice documentation. |
| Return All Pages | Automatically fetch all resources, page by page. |
| Sort Field | The record field to sort by. |
| Sort Order | Sort direction for sort_field. |
Example Output
{
"records": [
{
"data": {
"agent_group": {
"id": 5175560,
"value": "Service Request Fulfillment Team"
},
"approver": {
"id": 1232007392,
"value": "Jack <jack@domain.freshservice.com>"
},
"bo_created_at": "2021-02-17T14:29:08.143Z",
"bo_created_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"bo_display_id": 4,
"bo_updated_at": "2021-02-17T14:29:08.143Z",
"bo_updated_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"category_dd1": "Software",
"category_dd2": null,
"category_dd3": null,
"item_name": {
"id": 1011125273,
"value": "Adobe Photoshop CS6"
},
"vendor_information": "Adobe- sales@adobe.com"
}
},
{
"data": {
"agent_group": {
"id": 5175560,
"value": "Service Request Fulfillment Team"
},
"approver": {
"id": 1232007392,
"value": "Jack <jack@domain.freshservice.com>"
},
"bo_created_at": "2021-02-17T14:29:08.134Z",
"bo_created_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"bo_display_id": 3,
"bo_updated_at": "2021-02-17T14:29:08.134Z",
"bo_updated_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"category_dd1": "Software",
"category_dd2": null,
"category_dd3": null,
"item_name": {
"id": 1011125302,
"value": "Adobe Illustrator CC"
},
"vendor_information": "Adobe- sales@adobe.com"
}
},
{
"data": {
"agent_group": {
"id": 5175565,
"value": "Hardware Team"
},
"approver": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"bo_created_at": "2021-02-17T14:29:08.125Z",
"bo_created_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"bo_display_id": 2,
"bo_updated_at": "2021-02-17T14:29:08.125Z",
"bo_updated_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"category_dd1": "Hardware",
"category_dd2": null,
"category_dd3": null,
"item_name": {
"id": 1011125280,
"value": "Apple MacBook"
},
"vendor_information": "Apple-sales@apple.com"
}
},
{
"data": {
"agent_group": {
"id": 5175565,
"value": "Hardware Team"
},
"approver": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"bo_created_at": "2021-02-17T14:29:08.115Z",
"bo_created_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"bo_display_id": 1,
"bo_updated_at": "2021-02-17T14:29:08.115Z",
"bo_updated_by": {
"id": 1232007377,
"value": "Andrea <andrea@domain.freshservice.com>"
},
"category_dd1": "Hardware",
"category_dd2": null,
"category_dd3": null,
"item_name": {
"id": 1011125271,
"value": "Windows Laptop"
},
"vendor_information": "Microsoft - sales@microsoft.com"
}
}
],
"meta": {
"total_records": 4
}
}
Workflow Library Example
List Custom Object Records with Freshservice and Send Results Via Email