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Documentation Index

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Get custom object details by its ID.
External DocumentationTo learn more, visit the Freshservice documentation.

Parameters

ParameterDescription
Custom Object IDThe ID of a Custom object. Can be obtained by the List Custom Objects action.

Example Output

{
	"custom_object": {
		"id": 1000040838,
		"name": "service_item_approvals_11",
		"title": "Service Item Approvals",
		"description": "This is a sample object to store additional information about the Items available on the Service Catalog such as designated Approvers, Vendor Information and Category. When a request for an item in this list is raised, you can use this information within the workflows to enrich your automations. Check out our sample workflow “Service Item Approvals/Routing with Custom Objects”",
		"workspace_id": 2,
		"fields": [
			{
				"name": "category",
				"label": "Category",
				"type": "dropdown",
				"required": false,
				"fields": [
					{
						"name": "category_dd1",
						"label": "category_dd1",
						"required": false,
						"choices": [],
						"meta": null
					}
				],
				"choices": [
					{
						"id": 1,
						"value": "Hardware",
						"nested_options": [
							{
								"id": 2,
								"value": "Computer",
								"nested_options": [
									{
										"id": 3,
										"value": "Mac"
									}
								]
							}
						]
					}
				],
				"meta": {
					"source_name": "ticket",
					"field_name": "Category",
					"dep_dd_label": {
						"level1": "Category",
						"level2": "Sub-Category",
						"level3": "Item"
					},
					"dep_dd_name": {
						"level1": "category",
						"level2": "sub_category",
						"level3": "item_category"
					}
				}
			},
			{
				"name": "agent_group",
				"label": "Agent Group",
				"type": "lookup",
				"required": false,
				"choices": [],
				"meta": {
					"source_name": "group"
				}
			}
		],
		"meta": {
			"total_records_count": 4
		}
	}
}

Workflow Library Example

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