Skip to main content

Create Incident

Create an incident.

External Documentation

To learn more, visit the Datadog documentation.

Basic Parameters​

ParameterDescription
FieldsA condensed view of the user-defined fields for which to create initial selections.
TitleThe title of the incident, which summarizes what happened.

Advanced Parameters​

ParameterDescription
Leader User IDA unique identifier that represents the user.

Example Output​

{
    "data": {
        "type": "incidents",
        "id": "ddec781d-64c6-5ef8-b358-8acde8d27ab6",
        "attributes": {
            "public_id": 976,
            "title": "demo title",
            "resolved": null,
            "customer_impact_scope": null,
            "customer_impact_start": null,
            "customer_impact_end": null,
            "customer_impacted": false,
            "notification_handles": null,
            "last_modified_by": {
                "data": {
                    "type": "users",
                    "id": "552e524b-4c66-11ec-a4ee-da7ad0900002",
                    "attributes": {
                        "uuid": "552e524b-4c66-11ec-a4ee-da7ad0900002",
                        "handle": "example@blinkops.com",
                        "email": "example@blinkops.com",
                        "name": "User",
                        "icon": "https://blinkops.com"
                    }
                }
            },
            "last_modified_by_uuid": null,
            "created": "2022-12-13T16:50:45.935880+00:00",
            "modified": "2022-12-13T16:50:45.935880+00:00",
            "commander": null,
            "detected": "2022-12-13T16:50:45.925060+00:00",
            "created_by": {
                "data": {
                    "type": "users",
                    "id": "552e524b-4c66-11ec-a4ee-da7ad0900002",
                    "attributes": {
                        "uuid": "552e524b-4c66-11ec-a4ee-da7ad0900002",
                        "handle": "example@blinkops.com",
                        "email": "example@blinkops.com",
                        "name": "User",
                        "icon": "https://blinkops.com"
                    }
                }
            },
            "created_by_uuid": null,
            "creation_idempotency_key": null,
            "customer_impact_duration": 0,
            "time_to_detect": 0,
            "time_to_repair": 0,
            "time_to_internal_response": 0,
            "time_to_resolve": 0,
            "fields": {
                "severity": {
                    "type": "dropdown",
                    "value": "UNKNOWN"
                },
                "detection_method": {
                    "type": "dropdown",
                    "value": "unknown"
                },
                "root_cause": {
                    "type": "textbox",
                    "value": null
                },
                "summary": {
                    "type": "textbox",
                    "value": null
                },
                "state": {
                    "type": "dropdown",
                    "value": "active"
                },
                "services": {
                    "type": "autocomplete",
                    "value": null
                },
                "teams": {
                    "type": "autocomplete",
                    "value": null
                }
            },
            "field_analytics": null,
            "severity": "UNKNOWN",
            "state": "active",
            "non_datadog_creator": null,
            "visibility": "organization"
        },
        "relationships": {
            "created_by_user": {
                "data": {
                    "type": "users",
                    "id": "552e524b-4c66-11ec-a4ee-da7ad0900002"
                }
            },
            "last_modified_by_user": {
                "data": {
                    "type": "users",
                    "id": "552e524b-4c66-11ec-a4ee-da7ad0900002"
                }
            },
            "commander_user": {
                "data": null
            },
            "user_defined_fields": {
                "data": [
                    {
                        "type": "user_defined_field",
                        "id": "984f0f14-925c-5a0a-854b-0c20338f48e8"
                    }
                ]
            },
            "integrations": {
                "data": []
            },
            "attachments": {
                "data": []
            },
            "responders": {
                "data": []
            },
            "impacts": {
                "data": []
            }
        }
    }
}

Workflow Library Example​

Create Incident with Datadog and Send Results Via Email

Workflow LibraryPreview this Workflow on desktop