Update User By ID

Update user with specified fields.

Parameters

Parameter	Description
Department Name	The name of the department. Can be obtained via the List Departments action.
Email	-
ID	The ID of the user. Can be obtained via the List Users action.
Site Name	The name of the site. Can be obtained via the List Sites action.
User Name	-
User Phone	-
User Title	-

Example Output

{
    "user": {
        "avatar": {
            "color": "#fd4165",
            "initials": "JD",
            "type": "initials"
        },
        "created_at": "2030-01-01T00:00:00.000+00:00",
        "custom_fields_values": [
            {
                "custom_field_id": "1",
                "id": "10",
                "name": "Text custom field",
                "options": "",
                "type_name": "Text",
                "value": "content"
            },
            {
                "custom_field_id": "2",
                "id": "100",
                "name": "User custom field",
                "options": "",
                "type_name": "User",
                "user": {
                    "email": "john.doe@email.com",
                    "group_id": 1,
                    "id": 1,
                    "is_user": true,
                    "name": "John Doe"
                },
                "value": "1"
            }
        ],
        "department": {
            "default_assignee_id": "1",
            "description": "",
            "id": "1",
            "name": "Support"
        },
        "disabled": false,
        "email": "john.doe@email.com",
        "group_ids": [
            1
        ],
        "id": "10000",
        "mobile_phone": "+10000000",
        "name": "John Doe",
        "phone": "+10000000",
        "reports_to": {
            "avatar": {
                "color": "#fd4166",
                "initials": "JD",
                "type": "initials"
            },
            "email": "jane.doe@email.com",
            "group_id": "1",
            "id": "100",
            "is_user": "true",
            "name": "Jane Doe"
        },
        "role": {
            "description": "Requester role.",
            "id": 1,
            "name": "Requester",
            "portal": true,
            "show_my_tasks": true
        },
        "site": {
            "description": "",
            "id": "1",
            "location": "AUS",
            "name": "Austin TX, USA",
            "time_zone": ""
        },
        "title": "Support Agent"
    }
}

Workflow Library Example

Update User by Id with Solarwinds Service Desk and Send Results Via Email

Preview this Workflow on desktop