​
Parameters​

ParameterDescription
Department NameThe name of the department. Can be obtained via the List Departments action.
Email-
IDThe ID of the user. Can be obtained via the List Users action.
Site NameThe name of the site. Can be obtained via the List Sites action.
User Name-
User Phone-
User Title-

​
Example Output​

{    "user": {        "avatar": {            "color": "#fd4165",            "initials": "JD",            "type": "initials"        },        "created_at": "2030-01-01T00:00:00.000+00:00",        "custom_fields_values": [            {                "custom_field_id": "1",                "id": "10",                "name": "Text custom field",                "options": "",                "type_name": "Text",                "value": "content"            },            {                "custom_field_id": "2",                "id": "100",                "name": "User custom field",                "options": "",                "type_name": "User",                "user": {                    "email": "john.doe@email.com",                    "group_id": 1,                    "id": 1,                    "is_user": true,                    "name": "John Doe"                },                "value": "1"            }        ],        "department": {            "default_assignee_id": "1",            "description": "",            "id": "1",            "name": "Support"        },        "disabled": false,        "email": "john.doe@email.com",        "group_ids": [            1        ],        "id": "10000",        "mobile_phone": "+10000000",        "name": "John Doe",        "phone": "+10000000",        "reports_to": {            "avatar": {                "color": "#fd4166",                "initials": "JD",                "type": "initials"            },            "email": "jane.doe@email.com",            "group_id": "1",            "id": "100",            "is_user": "true",            "name": "Jane Doe"        },        "role": {            "description": "Requester role.",            "id": 1,            "name": "Requester",            "portal": true,            "show_my_tasks": true        },        "site": {            "description": "",            "id": "1",            "location": "AUS",            "name": "Austin TX, USA",            "time_zone": ""        },        "title": "Support Agent"    }}

​
Workflow Library Example​

Update User by Id with Solarwinds Service Desk and Send Results Via Email

Preview this Workflow on desktop

Update Incident By IDSonarQube