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Update user with specified fields.

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Parameters

ParameterDescription
Department NameThe name of the department. Can be obtained via the List Departments action.
Email-
IDThe ID of the user. Can be obtained via the List Users action.
Site NameThe name of the site. Can be obtained via the List Sites action.
User Name-
User Phone-
User Title-

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Example Output

{
	"user": {
		"avatar": {
			"color": "#fd4165",
			"initials": "JD",
			"type": "initials"
		},
		"created_at": "2030-01-01T00:00:00.000+00:00",
		"custom_fields_values": [
			{
				"custom_field_id": "1",
				"id": "10",
				"name": "Text custom field",
				"options": "",
				"type_name": "Text",
				"value": "content"
			},
			{
				"custom_field_id": "2",
				"id": "100",
				"name": "User custom field",
				"options": "",
				"type_name": "User",
				"user": {
					"email": "john.doe@email.com",
					"group_id": 1,
					"id": 1,
					"is_user": true,
					"name": "John Doe"
				},
				"value": "1"
			}
		],
		"department": {
			"default_assignee_id": "1",
			"description": "",
			"id": "1",
			"name": "Support"
		},
		"disabled": false,
		"email": "john.doe@email.com",
		"group_ids": [
			1
		],
		"id": "10000",
		"mobile_phone": "+10000000",
		"name": "John Doe",
		"phone": "+10000000",
		"reports_to": {
			"avatar": {
				"color": "#fd4166",
				"initials": "JD",
				"type": "initials"
			},
			"email": "jane.doe@email.com",
			"group_id": "1",
			"id": "100",
			"is_user": "true",
			"name": "Jane Doe"
		},
		"role": {
			"description": "Requester role.",
			"id": 1,
			"name": "Requester",
			"portal": true,
			"show_my_tasks": true
		},
		"site": {
			"description": "",
			"id": "1",
			"location": "AUS",
			"name": "Austin TX, USA",
			"time_zone": ""
		},
		"title": "Support Agent"
	}
}

​
Workflow Library Example

Update User by Id with Solarwinds Service Desk and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop