Skip to main content

Update User By ID

Update user with specified fields.

Parameters

ParameterDescription
Department NameThe name of the department. Can be obtained via the List Departments action.
Email-
IDThe ID of the user. Can be obtained via the List Users action.
Site NameThe name of the site. Can be obtained via the List Sites action.
User Name-
User Phone-
User Title-

Example Output

{
"user": {
"avatar": {
"color": "#fd4165",
"initials": "JD",
"type": "initials"
},
"created_at": "2030-01-01T00:00:00.000+00:00",
"custom_fields_values": [
{
"custom_field_id": "1",
"id": "10",
"name": "Text custom field",
"options": "",
"type_name": "Text",
"value": "content"
},
{
"custom_field_id": "2",
"id": "100",
"name": "User custom field",
"options": "",
"type_name": "User",
"user": {
"email": "john.doe@email.com",
"group_id": 1,
"id": 1,
"is_user": true,
"name": "John Doe"
},
"value": "1"
}
],
"department": {
"default_assignee_id": "1",
"description": "",
"id": "1",
"name": "Support"
},
"disabled": false,
"email": "john.doe@email.com",
"group_ids": [
1
],
"id": "10000",
"mobile_phone": "+10000000",
"name": "John Doe",
"phone": "+10000000",
"reports_to": {
"avatar": {
"color": "#fd4166",
"initials": "JD",
"type": "initials"
},
"email": "jane.doe@email.com",
"group_id": "1",
"id": "100",
"is_user": "true",
"name": "Jane Doe"
},
"role": {
"description": "Requester role.",
"id": 1,
"name": "Requester",
"portal": true,
"show_my_tasks": true
},
"site": {
"description": "",
"id": "1",
"location": "AUS",
"name": "Austin TX, USA",
"time_zone": ""
},
"title": "Support Agent"
}
}

Automation Library Example

Update User by Id with Solarwinds Service Desk and Send Results Via Email

Automation LibraryPreview this Automation on desktop