Example Output

[    {        "incident": {            "assignee": {                "avatar": {                    "color": "#fd4165",                    "initials": "JD",                    "type": "initials"                },                "email": "john.doe@email.com",                "group_id": "1",                "id": "1",                "is_user": "true",                "name": "John Doe"            },            "category": {                "default_assignee_id": "1",                "default_tags": "tagA, tagB",                "id": "10000",                "name": "Facilities",                "parent_id": "null"            },            "cc": [                "jane.doe@email.com"            ],            "changes": [                {                    "href": "https://mydomain.com/changes/100",                    "id": "100"                }            ],            "configuration_items": [                {                    "href": "https://mydomain.com/configuration_items/100",                    "id": "100"                }            ],            "custom_fields_values": [                {                    "custom_field_id": "1",                    "id": "10",                    "name": "Text custom field",                    "options": "",                    "type_name": "Text",                    "value": "content"                },                {                    "custom_field_id": "2",                    "id": "100",                    "name": "User custom field",                    "options": "",                    "type_name": "User",                    "user": {                        "email": "john.doe@email.com",                        "group_id": 1,                        "id": 1,                        "is_user": true,                        "name": "John Doe"                    },                    "value": "1"                }            ],            "department": {                "default_assignee_id": "1",                "description": "",                "id": "1",                "name": "Support"            },            "description": "description",            "due_at": "2025-01-01T00:00:00.000+01:00",            "id": "10000",            "incidents": [                {                    "href": "https://mydomain.com/incidents/100",                    "id": "100"                }            ],            "is_service_request": false,            "name": "Incident Name",            "number": "1000",            "origin": "api",            "priority": "High",            "problems": [                {                    "href": "https://mydomain.com/problems/100",                    "id": "100"                }            ],            "releases": [                {                    "href": "https://mydomain.com/releases/100",                    "id": "100"                }            ],            "requester": {                "account_id": "1",                "avatar": {                    "color": "#fd4165",                    "initials": "JD",                    "type": "initials"                },                "disabled": false,                "email": "john.doe@email.com",                "id": "1",                "name": "John Doe",                "user_id": "1"            },            "site": {                "description": "",                "id": "1",                "location": "AUS",                "name": "Austin TX, USA",                "time_zone": ""            },            "solutions": [                {                    "href": "https://mydomain.com/solutions/100",                    "id": "100"                }            ],            "state": "New",            "subcategory": {                "default_assignee_id": "1",                "default_tags": "",                "id": "1000",                "name": "Equipment",                "parent_id": "10000"            }        }    }]

Workflow Library Example

List Incidents with Solarwinds Service Desk and Send Results Via Email

Preview this Workflow on desktop