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List Incidents

List of incidents.

Example Output​

[
    {
        "incident": {
            "assignee": {
                "avatar": {
                    "color": "#fd4165",
                    "initials": "JD",
                    "type": "initials"
                },
                "email": "john.doe@email.com",
                "group_id": "1",
                "id": "1",
                "is_user": "true",
                "name": "John Doe"
            },
            "category": {
                "default_assignee_id": "1",
                "default_tags": "tagA, tagB",
                "id": "10000",
                "name": "Facilities",
                "parent_id": "null"
            },
            "cc": [
                "jane.doe@email.com"
            ],
            "changes": [
                {
                    "href": "https://mydomain.com/changes/100",
                    "id": "100"
                }
            ],
            "configuration_items": [
                {
                    "href": "https://mydomain.com/configuration_items/100",
                    "id": "100"
                }
            ],
            "custom_fields_values": [
                {
                    "custom_field_id": "1",
                    "id": "10",
                    "name": "Text custom field",
                    "options": "",
                    "type_name": "Text",
                    "value": "content"
                },
                {
                    "custom_field_id": "2",
                    "id": "100",
                    "name": "User custom field",
                    "options": "",
                    "type_name": "User",
                    "user": {
                        "email": "john.doe@email.com",
                        "group_id": 1,
                        "id": 1,
                        "is_user": true,
                        "name": "John Doe"
                    },
                    "value": "1"
                }
            ],
            "department": {
                "default_assignee_id": "1",
                "description": "",
                "id": "1",
                "name": "Support"
            },
            "description": "description",
            "due_at": "2025-01-01T00:00:00.000+01:00",
            "id": "10000",
            "incidents": [
                {
                    "href": "https://mydomain.com/incidents/100",
                    "id": "100"
                }
            ],
            "is_service_request": false,
            "name": "Incident Name",
            "number": "1000",
            "origin": "api",
            "priority": "High",
            "problems": [
                {
                    "href": "https://mydomain.com/problems/100",
                    "id": "100"
                }
            ],
            "releases": [
                {
                    "href": "https://mydomain.com/releases/100",
                    "id": "100"
                }
            ],
            "requester": {
                "account_id": "1",
                "avatar": {
                    "color": "#fd4165",
                    "initials": "JD",
                    "type": "initials"
                },
                "disabled": false,
                "email": "john.doe@email.com",
                "id": "1",
                "name": "John Doe",
                "user_id": "1"
            },
            "site": {
                "description": "",
                "id": "1",
                "location": "AUS",
                "name": "Austin TX, USA",
                "time_zone": ""
            },
            "solutions": [
                {
                    "href": "https://mydomain.com/solutions/100",
                    "id": "100"
                }
            ],
            "state": "New",
            "subcategory": {
                "default_assignee_id": "1",
                "default_tags": "",
                "id": "1000",
                "name": "Equipment",
                "parent_id": "10000"
            }
        }
    }
]

Workflow Library Example​

List Incidents with Solarwinds Service Desk and Send Results Via Email

Workflow LibraryPreview this Workflow on desktop