List Technicians
List technicians.
Basic Parameters
| Parameter | Description |
|---|---|
| Filter By Name | - |
Advanced Parameters
| Parameter | Description |
|---|---|
| Page | - |
| Results Per Page | - |
Example Output
{
"response_status": [
{
"status_code": 2000,
"status": "success"
}
],
"technicians": [
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "10",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "23",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2564",
"sip_user": null,
"employee_id": "014",
"domain": null,
"name": "Jeniffer Doe",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "9",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "22",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2645",
"sip_user": null,
"employee_id": "013",
"domain": null,
"name": "Howard Stern",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "8",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "21",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2592",
"sip_user": null,
"employee_id": "012",
"domain": null,
"name": "John Roberts",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "7",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "20",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2602",
"sip_user": null,
"employee_id": "011",
"domain": null,
"name": "Heather Graham",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "6",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "19",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2588",
"sip_user": null,
"employee_id": "010",
"domain": null,
"name": "Shawn Adams",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": true,
"ci_people_fields": {},
"description": "",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "5",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "1234567890",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": {
"name": "Project Admin",
"id": "1"
},
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "18",
"purchase_approval_limit": "-1.00",
"login_name": "administrator",
"phone": "1234455",
"sip_user": null,
"employee_id": "009",
"domain": null,
"name": "administrator",
"allowed_to_view_cost": true,
"enable_telephony": false,
"status": "ACTIVE"
}
],
"list_info": {
"has_more_rows": false,
"start_index": 1,
"row_count": 6
}
}
Workflow Library Example
List Technicians with Manage Engine Servicedesk Plus and Send Results Via Email
Preview this Workflow on desktop