List technicians.

Basic Parameters

ParameterDescription
Filter By Name-

Advanced Parameters

ParameterDescription
Page-
Results Per Page-

Example Output

{
	"response_status": [
		{
			"status_code": 2000,
			"status": "success"
		}
	],
	"technicians": [
		{
			"email_id": null,
			"extension": null,
			"purchase_approver": null,
			"ci_people_fields": {},
			"description": "Help Desk Executive",
			"is_vipuser": false,
			"reporting_to": null,
			"type": "Technician",
			"citype": {
				"name": "User",
				"id": 3
			},
			"cost_per_hour": "0.00",
			"ci_default_fields": {
				"udf_pickref_1": null
			},
			"org_user_status": "ACTIVE",
			"id": "10",
			"is_online": null,
			"department": null,
			"first_name": null,
			"service_request_approver": null,
			"created_time": {
				"display_value": "03/10/2023 05:49 PM",
				"value": "1696355399600"
			},
			"jobtitle": null,
			"mobile": "",
			"profile_pic": {
				"content-url": "/images/default-profile-pic2.svg",
				"name": "default-profile-pic2.svg"
			},
			"project_roles": null,
			"last_name": null,
			"sms_mail_id": null,
			"middle_name": null,
			"created_by": null,
			"ciid": "23",
			"purchase_approval_limit": null,
			"login_name": null,
			"phone": "925-852-2564",
			"sip_user": null,
			"employee_id": "014",
			"domain": null,
			"name": "Jeniffer Doe",
			"allowed_to_view_cost": false,
			"enable_telephony": false,
			"status": "ACTIVE"
		},
		{
			"email_id": null,
			"extension": null,
			"purchase_approver": null,
			"ci_people_fields": {},
			"description": "Help Desk Executive",
			"is_vipuser": false,
			"reporting_to": null,
			"type": "Technician",
			"citype": {
				"name": "User",
				"id": 3
			},
			"cost_per_hour": "0.00",
			"ci_default_fields": {
				"udf_pickref_1": null
			},
			"org_user_status": "ACTIVE",
			"id": "9",
			"is_online": null,
			"department": null,
			"first_name": null,
			"service_request_approver": null,
			"created_time": {
				"display_value": "03/10/2023 05:49 PM",
				"value": "1696355399600"
			},
			"jobtitle": null,
			"mobile": "",
			"profile_pic": {
				"content-url": "/images/default-profile-pic2.svg",
				"name": "default-profile-pic2.svg"
			},
			"project_roles": null,
			"last_name": null,
			"sms_mail_id": null,
			"middle_name": null,
			"created_by": null,
			"ciid": "22",
			"purchase_approval_limit": null,
			"login_name": null,
			"phone": "925-852-2645",
			"sip_user": null,
			"employee_id": "013",
			"domain": null,
			"name": "Howard Stern",
			"allowed_to_view_cost": false,
			"enable_telephony": false,
			"status": "ACTIVE"
		},
		{
			"email_id": null,
			"extension": null,
			"purchase_approver": null,
			"ci_people_fields": {},
			"description": "Help Desk Executive",
			"is_vipuser": false,
			"reporting_to": null,
			"type": "Technician",
			"citype": {
				"name": "User",
				"id": 3
			},
			"cost_per_hour": "0.00",
			"ci_default_fields": {
				"udf_pickref_1": null
			},
			"org_user_status": "ACTIVE",
			"id": "8",
			"is_online": null,
			"department": null,
			"first_name": null,
			"service_request_approver": null,
			"created_time": {
				"display_value": "03/10/2023 05:49 PM",
				"value": "1696355399600"
			},
			"jobtitle": null,
			"mobile": "",
			"profile_pic": {
				"content-url": "/images/default-profile-pic2.svg",
				"name": "default-profile-pic2.svg"
			},
			"project_roles": null,
			"last_name": null,
			"sms_mail_id": null,
			"middle_name": null,
			"created_by": null,
			"ciid": "21",
			"purchase_approval_limit": null,
			"login_name": null,
			"phone": "925-852-2592",
			"sip_user": null,
			"employee_id": "012",
			"domain": null,
			"name": "John Roberts",
			"allowed_to_view_cost": false,
			"enable_telephony": false,
			"status": "ACTIVE"
		},
		{
			"email_id": null,
			"extension": null,
			"purchase_approver": null,
			"ci_people_fields": {},
			"description": "Help Desk Executive",
			"is_vipuser": false,
			"reporting_to": null,
			"type": "Technician",
			"citype": {
				"name": "User",
				"id": 3
			},
			"cost_per_hour": "0.00",
			"ci_default_fields": {
				"udf_pickref_1": null
			},
			"org_user_status": "ACTIVE",
			"id": "7",
			"is_online": null,
			"department": null,
			"first_name": null,
			"service_request_approver": null,
			"created_time": {
				"display_value": "03/10/2023 05:49 PM",
				"value": "1696355399600"
			},
			"jobtitle": null,
			"mobile": "",
			"profile_pic": {
				"content-url": "/images/default-profile-pic2.svg",
				"name": "default-profile-pic2.svg"
			},
			"project_roles": null,
			"last_name": null,
			"sms_mail_id": null,
			"middle_name": null,
			"created_by": null,
			"ciid": "20",
			"purchase_approval_limit": null,
			"login_name": null,
			"phone": "925-852-2602",
			"sip_user": null,
			"employee_id": "011",
			"domain": null,
			"name": "Heather Graham",
			"allowed_to_view_cost": false,
			"enable_telephony": false,
			"status": "ACTIVE"
		},
		{
			"email_id": null,
			"extension": null,
			"purchase_approver": null,
			"ci_people_fields": {},
			"description": "Help Desk Executive",
			"is_vipuser": false,
			"reporting_to": null,
			"type": "Technician",
			"citype": {
				"name": "User",
				"id": 3
			},
			"cost_per_hour": "0.00",
			"ci_default_fields": {
				"udf_pickref_1": null
			},
			"org_user_status": "ACTIVE",
			"id": "6",
			"is_online": null,
			"department": null,
			"first_name": null,
			"service_request_approver": null,
			"created_time": {
				"display_value": "03/10/2023 05:49 PM",
				"value": "1696355399600"
			},
			"jobtitle": null,
			"mobile": "",
			"profile_pic": {
				"content-url": "/images/default-profile-pic2.svg",
				"name": "default-profile-pic2.svg"
			},
			"project_roles": null,
			"last_name": null,
			"sms_mail_id": null,
			"middle_name": null,
			"created_by": null,
			"ciid": "19",
			"purchase_approval_limit": null,
			"login_name": null,
			"phone": "925-852-2588",
			"sip_user": null,
			"employee_id": "010",
			"domain": null,
			"name": "Shawn Adams",
			"allowed_to_view_cost": false,
			"enable_telephony": false,
			"status": "ACTIVE"
		},
		{
			"email_id": null,
			"extension": null,
			"purchase_approver": true,
			"ci_people_fields": {},
			"description": "",
			"is_vipuser": false,
			"reporting_to": null,
			"type": "Technician",
			"citype": {
				"name": "User",
				"id": 3
			},
			"cost_per_hour": "0.00",
			"ci_default_fields": {
				"udf_pickref_1": null
			},
			"org_user_status": "ACTIVE",
			"id": "5",
			"is_online": null,
			"department": null,
			"first_name": null,
			"service_request_approver": null,
			"created_time": {
				"display_value": "03/10/2023 05:49 PM",
				"value": "1696355399600"
			},
			"jobtitle": null,
			"mobile": "1234567890",
			"profile_pic": {
				"content-url": "/images/default-profile-pic2.svg",
				"name": "default-profile-pic2.svg"
			},
			"project_roles": {
				"name": "Project Admin",
				"id": "1"
			},
			"last_name": null,
			"sms_mail_id": null,
			"middle_name": null,
			"created_by": null,
			"ciid": "18",
			"purchase_approval_limit": "-1.00",
			"login_name": "administrator",
			"phone": "1234455",
			"sip_user": null,
			"employee_id": "009",
			"domain": null,
			"name": "administrator",
			"allowed_to_view_cost": true,
			"enable_telephony": false,
			"status": "ACTIVE"
		}
	],
	"list_info": {
		"has_more_rows": false,
		"start_index": 1,
		"row_count": 6
	}
}

Workflow Library Example

List Technicians with Manage Engine Servicedesk Plus and Send Results Via Email

Preview this Workflow on desktop