Actions
List Technicians
Integrations
- Integrations
- 1Password
- Abnormal
- Absolute
- AbuseIPDB
- Acronis
- Adaptive Shield
- Adobe Cloud
- ADP
- Agari Phishing Response
- Airlock
- Airlock Digital
- Akamai Identity Cloud Social
- Alert Logic
- AlgoSec Firewall Analyzer
- Alienvault OTX
- Alienvault USM
- Anthropic
- Anodot
- Any Run
- Ansible
- Anvilogic
- Apex One
- ArcSight ESM
- Area 1
- Asana
- Asset Panda
- Atlassian Crowd
- Atlassian User Management
- Atlassian User Provisioning
- AuditBoard
- auth0
- Authentik
- Authomize
- Automox
- AWS
- AWS IAM Identity Center
- Axonius
- Azure
- Azure Data Explorer
- Azure DevOps
- Azure Log Analytics
- Azure Storage
- BambooHR
- Big Fix
- BigPanda
- Bitbucket
- Bitdefender
- Bitsight
- Bitwarden
- Black Duck
- Black Kite
- Blink
- BMC Remedy
- Box
- Brinqa
- Cato Networks
- Censys
- Chorus
- Cisco Advanced Phishing Protection
- Cisco Domain Protection
- Cisco Meraki
- Cisco Talos
- Cisco Umbrella
- Cisco Webex
- Claroty xDome
- ClearPass
- ClickHouse
- ClickUp
- Cloud Custodian
- Cloudflare
- Cloudflare R2
- Cobalt.io
- Check Point Harmony
- Check Point Infinity Events
- Check Point Management
- Check Point XDR/XPR
- Checkmarx SAST
- Checkmarx One
- Chronicle
- Compass
- Confluence
- Confluence Data Center
- Coralogix
- Coralogix Incident Management
- Cortex XDR
- Cortex Xpanse
- CredStash
- Cribl
- CrowdStrike
- CyberArk
- Cybersixgill
- CyCognito
- Cyera
- Cylance
- Cyware CTIX
- Darktrace
- Dasera
- Databricks
- Datadog
- DataSet
- Discord
- Docusign
- Delighted
- Delinea
- Devo
- Domo
- Drata
- Dropbox
- Dropbox Business
- druva
- Duo
- Duo Auth
- Dynatrace
- EasyVista
- EchoTrail
- Egnyte
- Egnyte Secure Govern
- Elasticsearch
- Entro
- Ermetic
- Exabeam
- Exchange Online
- Expel
- F5
- Falcon LogScale
- Falcon Surface
- Flare.io
- Forcepoint DLP
- Forescout
- FortiGate
- Freshservice
- GCP
- Gemini
- Ghostwriter
- Git
- GitHub
- GitLab
- Glean
- Gmail
- Google Calendar
- Google Chat
- Google Docs
- Google Drive
- Google Forms
- Google Meet
- Google Looker
- Google Sheets
- Google Workspace
- Grafana
- Greenhouse
- GreyNoise
- Grip Security
- GYTPOL
- Have I Been Pwned
- HackerOne
- Halo Service Desk
- HiBob
- HubSpot
- Hunters
- Hybrid Analysis
- Hyperproof
- IBM CLoud
- IBM NS1 Connect
- IBM X Force
- Imperva
- Incident.io
- Infobip
- Infoblox Cloud Services Portal
- Intercom
- Intezer
- IP API
- IPinfo
- IPWHOIS
- Ivanti RiskSense
- Ironscales
- Jamf
- JetBrains
- JFrog
- Jira
- Jira Data Center
- Joe Sandbox
- JumpCloud
- Kandji
- Keeper Secrets Manager
- Kenna Security
- KnowBe4
- KnowBe4 Events
- Kubernetes
- Lacework
- LaunchDarkly
- Linear
- Litmos
- LogicMonitor
- LogRhythm
- Manage Engine ServiceDesk Plus
- Mattermost
- Maven
- Microsoft Defender For Cloud
- Microsoft Defender For Cloud Apps
- Microsoft Defender For Endpoints
- Microsoft Defender XDR
- Microsoft E-Discovery
- Microsoft Entra ID
- Microsoft Graph
- Microsoft Intune
- Microsoft Office 365 Management Activity
- Microsoft Outlook
- Microsoft Purview
- Microsoft Sentinel
- Microsoft SQL Server
- Microsoft Teams
- Mimecast
- MISP
- Monday
- MongoDB Atlas
- MxToolbox
- Neo4j
- NetBox
- Netography
- Netskope
- New Relic
- Nightfall AI
- NinjaOne
- Notion
- Nozomi Networks
- Nuclei
- Nucleus
- Nutanix Hypervisor
- Obsidian
- Okta
- OneDrive
- OneLogin
- OneTrust
- Oort
- OpenAI
- OpenCTI
- Opsgenie
- OPSWAT
- Oracle Cloud
- Oracle HCM
- Orca Security
- OWASP ZAP
- PagerDuty
- Palo Alto NGFW
- Palo Alto Firewall
- Panther
- Pentera
- Perception Point
- PhishLabs
- PhishLabs Incident Data
- PhishLabs Open Web Monitoring
- Pingdom
- PingID
- PingOne
- PlexTrac
- PortSwigger
- Power BI
- PowerShell
- Postman
- Postman SCIM
- Prisma Access
- Prisma Cloud
- Prisma Cloud CWP
- Prometheus
- Proofpoint
- Proofpoint ITM
- Proofpoint Protection Server
- Proofpoint Security Awareness Training
- Proofpoint TAP
- Proofpoint TRAP
- Pub-Sub
- QRadar
- Qualys
- Rapid7
- Rapid7 InsightIDR
- Rapid7 InsightVM Cloud
- Rapid7 Threat Command
- Reco
- Recorded Future
- Recorded Future Triage Cloud
- Red Hat IDM
- Rippling
- runZero
- SafeBase
- Sage HR
- SailPoint
- SailPoint IdentityIQ
- Salesforce
- SAP Ariba
- ScienceLogic
- Securin
- Securin VI
- SecurityScorecard
- Securonix
- Sekoia.io
- SemGrep
- SentinelOne
- ServiceNow
- SharePoint
- Shodan
- Shopify
- Silverfort
- Slack
- Smartsheet
- Snipe IT
- Snowflake
- Snyk
- SolarWinds Service Desk
- SonarQube
- Sophos
- Split
- Splunk
- Splunk Observability
- Splunk SOAR
- Spur
- StrongDM
- Sumo Logic
- Symantec EDR
- Sysdig
- Tableau
- Tanium
- TeamCity
- TeamViewer
- Telegram
- Tenable
- Tenable Security Center
- Terraform
- Terraform Cloud
- Tessian
- TheHive
- Thinkst Canary
- ThreatQuotient
- Trellix Email Security
- Trello
- Trend Vision One
- Twilio
- UKG HR
- Uptycs
- URLScan
- Vault
- Veracode
- Verkada
- Vertica
- VMware vSphere
- VMware Carbon Black
- VirusTotal
- WeChat
- WhatsApp
- WhoIs
- WildFire
- Wiz
- Workday
- Workspace ONE UEM
- YesWeHack
- Zendesk
- Zero Networks
- Zoom
- Zscaler Internet Access
- Zscaler Private Access
Actions
List Technicians
List technicians.
Basic Parameters
Parameter | Description |
---|---|
Filter By Name | - |
Advanced Parameters
Parameter | Description |
---|---|
Page | - |
Results Per Page | - |
Example Output
{
"response_status": [
{
"status_code": 2000,
"status": "success"
}
],
"technicians": [
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "10",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "23",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2564",
"sip_user": null,
"employee_id": "014",
"domain": null,
"name": "Jeniffer Doe",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "9",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "22",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2645",
"sip_user": null,
"employee_id": "013",
"domain": null,
"name": "Howard Stern",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "8",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "21",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2592",
"sip_user": null,
"employee_id": "012",
"domain": null,
"name": "John Roberts",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "7",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "20",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2602",
"sip_user": null,
"employee_id": "011",
"domain": null,
"name": "Heather Graham",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": null,
"ci_people_fields": {},
"description": "Help Desk Executive",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "6",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": null,
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "19",
"purchase_approval_limit": null,
"login_name": null,
"phone": "925-852-2588",
"sip_user": null,
"employee_id": "010",
"domain": null,
"name": "Shawn Adams",
"allowed_to_view_cost": false,
"enable_telephony": false,
"status": "ACTIVE"
},
{
"email_id": null,
"extension": null,
"purchase_approver": true,
"ci_people_fields": {},
"description": "",
"is_vipuser": false,
"reporting_to": null,
"type": "Technician",
"citype": {
"name": "User",
"id": 3
},
"cost_per_hour": "0.00",
"ci_default_fields": {
"udf_pickref_1": null
},
"org_user_status": "ACTIVE",
"id": "5",
"is_online": null,
"department": null,
"first_name": null,
"service_request_approver": null,
"created_time": {
"display_value": "03/10/2023 05:49 PM",
"value": "1696355399600"
},
"jobtitle": null,
"mobile": "1234567890",
"profile_pic": {
"content-url": "/images/default-profile-pic2.svg",
"name": "default-profile-pic2.svg"
},
"project_roles": {
"name": "Project Admin",
"id": "1"
},
"last_name": null,
"sms_mail_id": null,
"middle_name": null,
"created_by": null,
"ciid": "18",
"purchase_approval_limit": "-1.00",
"login_name": "administrator",
"phone": "1234455",
"sip_user": null,
"employee_id": "009",
"domain": null,
"name": "administrator",
"allowed_to_view_cost": true,
"enable_telephony": false,
"status": "ACTIVE"
}
],
"list_info": {
"has_more_rows": false,
"start_index": 1,
"row_count": 6
}
}
Workflow Library Example
List Technicians with Manage Engine Servicedesk Plus and Send Results Via Email
Preview this Workflow on desktop
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