Manage Engine ServiceDesk Plus

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Creating a Manage Engine ServiceDesk Plus connection​

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Using API Key​

• An API Address
• An API Key

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Creating your connection​

1. In the Blink platform, navigate to the Connections page > Add connection. A New Connection dialog box opens displaying icons of external service providers available.
2. Select the Manage Engine ServiceDesk Plus icon. A dialog box with name of the connection and connection methods appear.
3. (Optional) Edit the name of the connection. At a later stage you cannot edit the name.
4. Select API Key as the method to create the connection.
5. Fill in the parameters:
   • The API Address
   • The API Key
6. (Optional) Click Test Connection to test it.
7. Click Create connection. The new connection appears on the Connections page.