List Problems
Lists problems observed within the specified timeframe.
Basic Parameters
| Parameter | Description |
|---|---|
| From | The start of the requested timeframe. You can use one of the following formats: Timestamp in UTC milliseconds. Human-readable format of 2021-01-25T05:57:01.123+01:00. If no time zone is specified, UTC is used. You can use a space character instead of the T. Seconds and fractions of a second are optional. Relative timeframe, back from now. The format is now-NU/A, where N is the amount of time, U is the unit of time, and A is an alignment. The alignment rounds all the smaller values to the nearest zero in the past. For example, now-1y/w is one year back, aligned by a week. You can also specify relative timeframe without an alignment: now-NU. Supported time units for the relative timeframe are: m: minutes h: hours d: days w: weeks M: months * y: years If not set, the relative timeframe of two hours is used ( now-2h). |
| To | The end of the requested timeframe. You can use one of the following formats: Timestamp in UTC milliseconds. Human-readable format of 2021-01-25T05:57:01.123+01:00. If no time zone is specified, UTC is used. You can use a space character instead of the T. Seconds and fractions of a second are optional. Relative timeframe, back from now. The format is now-NU/A, where N is the amount of time, U is the unit of time, and A is an alignment. The alignment rounds all the smaller values to the nearest zero in the past. For example, now-1y/w is one year back, aligned by a week. You can also specify relative timeframe without an alignment: now-NU. Supported time units for the relative timeframe are: m: minutes h: hours d: days w: weeks M: months * y: years If not set, the current timestamp is used. |
Advanced Parameters
| Parameter | Description |
|---|---|
| Entity Selector | The entity scope of the query. You must set one of these criteria: Entity type: type("TYPE") Dynatrace entity ID: entityId("id"). You can specify several IDs, separated by a comma (entityId("id-1","id-2")). All requested entities must be of the same type. You can add one or more of the following criteria. Values are case-sensitive and the EQUALS operator is used unless otherwise specified. Tag: tag("value"). Tags in [context]key:value, key:value, and value formats are detected and parsed automatically. Any colons (:) that are part of the key or value must be escaped with a backslash(\). Otherwise, it will be interpreted as the separator between the key and the value. All tag values are case-sensitive. Management zone ID: mzId(123) Management zone name: mzName("value")Entity name: entityName.equals: performs a non-casesensitive EQUALS query. entityName.startsWith: changes the operator to BEGINS WITH. entityName.in: enables you to provide multiple values. The EQUALS operator applies. caseSensitive(entityName.equals("value")): takes any entity name criterion as an argument and makes the value case-sensitive.Health state (HEALTHY,UNHEALTHY): healthState("HEALTHY")First seen timestamp: firstSeenTms.<operator>(now-3h). Use any timestamp format from the from/to parameters. The following operators are available: lte: earlier than or at the specified timelt: earlier than the specified timegte: later than or at the specified timegt: later than the specified timeEntity attribute: ("value1","value2") and .exists(). To fetch the list of available attributes, execute the GET entity type request and check the properties field of the response. Relationships: fromRelationships.<relationshipName>() and toRelationships.<relationshipName>(). This criterion takes an entity selector as an attribute. To fetch the list of available relationships, execute the GET entity type request and check the fromRelationships and toRelationships fields.* Negation: not(<criterion>). Inverts any criterion except for type. For more information, see Entity selector in Dynatrace Documentation. To set several criteria, separate them with a comma ( ,). For example, type("HOST"),healthState("HEALTHY"). Only results matching all criteria are included in the response. The maximum string length is 2,000 characters. The maximum number of entities that may be selected is limited to 10000. |
| Fields | A list of additional problem properties you can add to the response. The following properties are available (all other properties are always included and you can't remove them from the response): evidenceDetails: The details of the root cause.impactAnalysis: The impact analysis of the problem on other entities/users.* recentComments: A list of the most recent comments to the problem.To add properties, specify them as a comma-separated list (for example, evidenceDetails,impactAnalysis).The field is valid only for the current page of results. You must set it for each page you're requesting. |
| Next Page Key | The cursor for the next page of results. You can find it in the nextPageKey field of the previous response. The first page is always returned if you don't specify the nextPageKey query parameter. When the nextPageKey is set to obtain subsequent pages, you must omit all other query parameters except the optional fields parameter. |
| Page Size | The amount of problems in a single response payload. The maximal allowed page size is 500. If not set, 50 is used. |
| Problem Selector | Defines the scope of the query. Only problems matching the specified criteria are included into response. You can add one or several of the criteria listed below. For each criterion you can specify multiple comma-separated values, unless stated otherwise. If several values are specified, the OR logic applies. All values must be quoted. Status: status("open") or status("closed"). You can specify only one status. Severity level: severityLevel("level-1","level-2"). Find the possible values in the description of the severityLevel field of the response.Impact level: impactLevel("level-11","level-2") Find the possible values in the description of the impactLevel field of the response.Root cause entity: rootCauseEntity("id-1", "id-2"). Management zone ID: managementZoneIds("mZId-1", "mzId-2"). Management zone name: managementZones("value-1","value-2"). Impacted entities: impactedEntities("id-1", "id-2"). Affected entities: affectedEntities("id-1", "id-2"). Type of affected entities: affectedEntityTypes("value-1","value-2"). Problem ID: problemId("id-1", "id-2"). Alerting profile ID: problemFilterIds("id-1", "id-2"). Alerting profile name (contains, case-insensitive): problemFilterNames("value-1","value-2"). Alerting profile name (exact match, case-insensitive): problemFilterNames.equals("value-1","value-2"). Entity tags: entityTags("[context]key:value","key:value"). Tags in [context]key:value, key:value, and value formats are detected and parsed automatically. If a value-only tag has a colon (:) in it, you must escape the colon with a backslash(\). Otherwise, the tag will be parsed as a key:value tag. All tag values are case-sensitive.Display ID of the problem: displayId("id-1", "id-2"). Under maintenance: `underMaintenance(true |
| Sort | Specifies a set of comma-separated (,) fields for sorting in the problem list.You can sort by the following properties with a sign prefix for the sorting order. status: problem status (+ open problems first or - closed problems first)startTime: problem start time (+ old problems first or - new problems first) * relevance: problem relevance (+ least relevant problems first or - most relevant problems first) - can be used only in combination with text search If no prefix is set, + is used. You can specify several levels of sorting. For example, +status,-startTime sorts problems by status, open problems first. Within the status, problems are sorted by start time, oldest first. |
Example Output
{
"nextPageKey": "AQAAABQBAAAABQ==",
"pageSize": 0,
"problems": [
{
"affectedEntities": [
{
"entityId": {
"id": "The ID of the entity.",
"type": "The type of the entity."
},
"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
}
],
"displayId": "The display ID of the problem.",
"endTime": 0,
"entityTags": [
{
"context": "The origin of the tag, such as AWS or Cloud Foundry. \n\n Custom tags use the `CONTEXTLESS` value.",
"key": "The key of the tag.",
"stringRepresentation": "The string representation of the tag.",
"value": "The value of the tag."
}
],
"evidenceDetails": {
"details": [
{
"displayName": "The display name of the evidence.",
"entity": {
"entityId": {
"id": "The ID of the entity.",
"type": "The type of the entity."
},
"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
},
"evidenceType": "Defines the actual set of fields depending on the value. See one of the following objects: \n\n* `EVENT` -\u003e EventEvidence \n* `METRIC` -\u003e MetricEvidence \n* `TRANSACTIONAL` -\u003e TransactionalEvidence \n* `MAINTENANCE_WINDOW` -\u003e MaintenanceWindowEvidence \n* `AVAILABILITY_EVIDENCE` -\u003e AvailabilityEvidence \n",
"groupingEntity": {
"entityId": {
"id": "The ID of the entity.",
"type": "The type of the entity."
},
"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
},
"rootCauseRelevant": false,
"startTime": 0
}
],
"totalCount": 0
},
"impactAnalysis": {
"impacts": [
{
"estimatedAffectedUsers": 0,
"impactType": "Defines the actual set of fields depending on the value. See one of the following objects: \n\n* `SERVICE` -\u003e ServiceImpact \n* `APPLICATION` -\u003e ApplicationImpact \n* `MOBILE` -\u003e MobileImpact \n* `CUSTOM_APPLICATION` -\u003e CustomApplicationImpact \n",
"impactedEntity": {
"entityId": {
"id": "The ID of the entity.",
"type": "The type of the entity."
},
"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
}
}
]
},
"impactLevel": "The impact level of the problem. It shows what is affected by the problem.",
"impactedEntities": [
{
"entityId": {
"id": "The ID of the entity.",
"type": "The type of the entity."
},
"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
}
],
"linkedProblemInfo": {
"displayId": "The display ID of the problem.",
"problemId": "The ID of the problem."
},
"managementZones": [
{
"id": "The ID of the management zone.",
"name": "The name of the management zone."
}
],
"problemFilters": [
{
"id": "The ID of the alerting profile.",
"name": "The name of the alerting profile."
}
],
"problemId": "The ID of the problem.",
"recentComments": {
"comments": [
{
"authorName": "The user who wrote the comment.",
"content": "The text of the comment.",
"context": "The context of the comment.",
"createdAtTimestamp": 0,
"id": "The ID of the comment."
}
],
"nextPageKey": "AQAAABQBAAAABQ==",
"pageSize": 0,
"totalCount": 0
},
"rootCauseEntity": {
"entityId": {
"id": "The ID of the entity.",
"type": "The type of the entity."
},
"name": "The name of the entity. \n\n Not included in the response in case no entity with the relevant ID was found."
},
"severityLevel": "The severity of the problem.",
"startTime": 0,
"status": "The status of the problem.",
"title": "The name of the problem, displayed in the UI."
}
],
"totalCount": 0,
"warnings": [
"string"
]
}
Workflow Library Example
List Problems with Dynatrace and Send Results Via Email
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