Create Ticket Attachment - BlinkOps Documentation

Attach a file to a specific ticket.

External DocumentationTo learn more, visit the Zoho Desk documentation.

Parameters

Parameter	Description
File Identifier	The identifier of the file to attach to the ticket. A file identifier represents a file created or referenced earlier in the workflow (for example, from a file action or another step that produces a file). See Using with Files in Workflows for more details.
Is Public	When selected, the attachment is public. Otherwise, it is a private attachment.
Ticket ID	The ID of the ticket. Can be obtained from the `List Tickets` action.

Example Output

{
	"size": "32",
	"creatorId": "1892000000042002",
	"name": "tools.txt",
	"createdTime": "2016-05-30T08:32:51.338Z",
	"isPublic": false,
	"id": "1892000001010001",
	"href": "https://desk.zoho.com/api/v1/tickets/1892000001004024/attachments/1892000001010001/content"
}

Workflow Library Example

Create Ticket Attachment with Zoho Desk and Send Results Via Email

Preview this Workflow on desktop