External DocumentationTo learn more, visit the Zoho Desk documentation.
Parameters
| Parameter | Description |
|---|---|
| From | The index number starting from which the attachments must be fetched. Starts at 1. |
| Is Public | Select to filter attachments by their public or private visibility. |
| Limit | The maximum number of attachments to get per page. Valid range is 1 to 100. |
| Return All Pages | Automatically fetch all resources, page by page. |
| Sort By | Sort attachments by the Created Time attribute. Defaults to ascending order. |
| Ticket ID | The ID of the ticket. Can be obtained from the List Tickets action. |
Example Output
{
"data": [
{
"creator": {
"firstName": "Jade",
"lastName": "Tywin",
"photoURL": "https://desk.zoho.com/api/v1/agents/1892000000047001/photo?orgId=298902",
"id": "1892000000047001",
"email": "jade@zylker.com"
},
"size": "1079",
"creatorId": "1892000000047001",
"name": "issues.txt",
"createdTime": "2013-11-06T10:25:03.000Z",
"isPublic": true,
"id": "1892000000047041",
"href": "https://desk.zoho.com/api/v1/tickets/1892000001004024/attachments/1892000000047041/content"
},
{
"creator": {
"firstName": "Jade",
"lastName": "Tywin",
"photoURL": "https://desk.zoho.com/api/v1/agents/1892000000047001/photo?orgId=298902",
"id": "1892000000047001",
"email": "jade@zylker.com"
},
"size": "135222",
"creatorId": "1892000000047001",
"name": "guidelines.pdf",
"createdTime": "2014-03-05T06:16:15.000Z",
"isPublic": true,
"id": "1892000000089041",
"href": "https://desk.zoho.com/api/v1/tickets/1892000001004024/attachments/1892000000089041/content"
},
{
"creator": {
"firstName": "Jade",
"lastName": "Tywin",
"photoURL": "https://desk.zoho.com/api/v1/agents/1892000000047001/photo?orgId=298902",
"id": "1892000000047001",
"email": "jade@zylker.com"
},
"size": "97951",
"creatorId": "1892000000042001",
"name": "CreditHistory.pdf",
"createdTime": "2016-06-21T10:15:34.000Z",
"isPublic": false,
"id": "1892000001052021",
"href": "https://desk.zoho.com/api/v1/tickets/1892000001004024/attachments/1892000001052021/content"
},
{
"creator": {
"firstName": "Jade",
"lastName": "Tywin",
"photoURL": "https://desk.zoho.com/api/v1/agents/1892000000047001/photo?orgId=298902",
"id": "1892000000047001",
"email": "jade@zylker.com"
},
"size": "97951",
"creatorId": "1892000000042001",
"name": "values.txt",
"createdTime": "2016-06-21T10:15:49.000Z",
"isPublic": false,
"id": "1892000001052025",
"href": "https://desk.zoho.com/api/v1/tickets/1892000001004024/attachments/1892000001052025/content"
}
]
}
Workflow Library Example
List Ticket Attachments with Zoho Desk and Send Results Via Email