Request Approval - BlinkOps Documentation

Request an approval on a ticket.

External DocumentationTo learn more, visit the Halo ITSM documentation.

Basic Parameters

Parameter	Description
Agent ID	The ID of the agent who should approve the request. Can be obtained from the `List Agents` action. Note: Either `Email Address`, `Agent ID`, or `User ID` is required.
Email Address	The email address of the approver, when the approver is not a Halo agent or end user. Note: Either `Email Address`, `Agent ID`, or `User ID` is required.
Seq	The sequence number of this approval step.
Ticket ID	The ID of the ticket. Can be obtained from the `List Tickets` action.
User ID	The ID of the end user who should approve the request. Note: Either `Email Address`, `Agent ID`, or `User ID` is required.

Advanced Parameters

Parameter	Description
Approval Process ID	The ID of the approval process to use.
Step ID	The ID of the approval step.
Step Name	The name of the approval step.

Workflow Library Example

Request Approval with Halo Itsm and Send Results Via Email

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