List Statuses - BlinkOps Documentation

List the ticket statuses configured in Halo ITSM.

External DocumentationTo learn more, visit the Halo ITSM documentation.

Basic Parameters

Parameter	Description
Ticket ID	The ID of the ticket to filter statuses by. Can be obtained from the `List Tickets` action.
Ticket Type ID	The ID of the ticket type to filter statuses by. Can be obtained from the `List Ticket Types` action.
Ticket Type IDs	A comma-separated list of ticket type IDs to filter statuses by. Can be obtained from the `List Ticket Types` action.
Type	The status type to filter by. For example, `ticket` returns all ticket statuses.

Parameter	Description
Domain	Select the area to count tickets in.
Exclude Closed	Select to exclude the closed status from the response.
Exclude Pending	Select to exclude the pending closure status from the response.
First Child Ticket ID	The ID of the first child ticket to filter statuses by.
Outcome ID	The ID of the outcome to filter statuses by. Can be obtained from the `List Outcomes` action.
Show All	Select to return all statuses, overriding permissions.
Show Counts	Select to include the number of tickets for each status in the response.
Show Quick Change Options	Select to include the quick change options in the response.
Split Closed	Select to split the closed statuses in the response.
Ticket Area ID	The ID of the ticket area to count tickets in.
Ticket Type Group ID	The ID of the ticket type group to filter statuses by.
View ID	The ID of the ticket view to count tickets in.

[
	{
		"id": 0,
		"name": "string",
		"shortname": "string",
		"ticket_count": 0,
		"type": 0,
		"colour": "string"
	}
]

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