List Teams - BlinkOps Documentation

List the teams configured in Halo ITSM.

External DocumentationTo learn more, visit the Halo ITSM documentation.

Basic Parameters

Parameter	Description
Can Edit Only	Select to return only the teams the connected agent has permission to edit.
Department ID	The ID of the department to filter teams by.
Include Disabled Teams	Select to include disabled teams in the response.
Include Enabled Teams	Select to include enabled teams in the response.
Include Managers	Select to include each team’s managers in the response.
Team IDs	A comma-separated list of team IDs to filter results by.

Advanced Parameters

Parameter	Description
Chat Only	Select to return only the teams enabled for live chat.
Domain	Select the area to count tickets in.
Include Agents For Teams	A comma-separated list of team names whose agents are included in the response.
Is Tree	Select to return the teams as a tree structure.
Member Only	Select to return only the teams the connected agent is a member of.
My Departments	Select to return only the teams in the connected agent’s departments.
My Teams Only	Select to return only the teams the connected agent is a member of.
Order By Sequence	Select to order the results by sequence number.
Outcome ID	The ID of the outcome to filter teams by. Can be obtained from the `List Outcomes` action.
Show All	Select to return all teams, overriding team permissions. Note: Requires an admin agent.
Show Counts	Select to include the number of tickets for each team in the response.
Ticket Area ID	The ID of the ticket area to count tickets in.
Type	Select the area to filter teams by.
View ID	The ID of the ticket view to count tickets in.

Example Output

[
	{
		"id": 0,
		"name": "string",
		"forrequests": true,
		"foropps": true,
		"forprojects": true,
		"ticket_count": 0,
		"agents": [
			{}
		]
	}
]

Workflow Library Example

List Teams with Halo Itsm and Send Results Via Email

Preview this Workflow on desktop