External DocumentationTo learn more, visit the BMC Remedy documentation.
Parameters
| Parameter | Description |
|---|---|
| Fields | A comma-separated list of the fields to be returned for each object in the response. |
| Form Name | The name of the form to retrieve entries for. |
| Limit | The maximum number of results to return. |
| Offset | The pagination offset indicating the starting point for the next set of results. |
| Query | The query to filter results by. Note: Use AND or OR expressions to separate multiple search criteria.For example: 'Request ID' = "123AB" OR 'Status' = "Rejected". |
| Return All Pages | Automatically fetch all resources, page by page. |
| Sort | The sort order and the field to sort by. For example: Submit Date.desc. |
Example Output
{
"entries": [
{
"values": {
"Request ID": "INC001|INC001",
"Submitter": "svc_monitor",
"Submit Date": "2024-05-12T08:31:14.000+0000",
"Assignee Login ID": "ops_01",
"Last Modified By": "sys_admin",
"Last Modified Date": "2024-05-15T10:00:00.000+0000",
"Status": "Closed",
"Status-History": {
"New": {
"user": "svc_monitor",
"timestamp": "2024-05-12T08:31:14.000+0000"
},
"Resolved": {
"user": "ops_01",
"timestamp": "2024-05-12T11:00:00.000+0000"
},
"Closed": {
"user": "admin",
"timestamp": "2024-05-15T09:00:00.000+0000"
}
},
"Resolution Category": "Batch",
"Owner Group": "L3-Support",
"Assignee Groups": "1001;",
"Site": "DC-01",
"Resolution": "Issue: Lag. Fix: Re-run.",
"Detailed Decription": "Job ALPHA late start.",
"Priority": "Medium",
"Urgency": "2-High",
"Impact": "3-Limited",
"Incident Number": "INC001",
"Assignee": "John Doe",
"Assigned Group": "L2-App",
"Reported Source": "Monitoring",
"Product Name": "App_Core",
"Last Resolved Date": "2024-05-12T11:00:00.000+0000",
"Reported Date": "2024-05-12T08:31:13.000+0000",
"Closed Date": "2024-05-15T09:00:00.000+0000",
"Entry ID": "INC001",
"Service Type": "Infra_Event"
},
"_links": {
"self": [
{
"href": ""
}
]
}
}
],
"_links": {
"self": [
{
"href": ""
}
]
}
}
Workflow Library Example
List Form Entries with Bmc Remedy and Send Results Via Email