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General Limitations


Agent Depth

To prevent infinite loops, the system limits how many agents can call each other in a chain. This limit is known as the agent call depth. If more than 5 agents are invoked consecutively, either directly via workflow abilities or indirectly through subflows, the system halts execution and raises an error.
Agent Depth Examples

Knowledge - File Upload Limitations

Images included in files uploaded to Knowledge are not supported and will be ignored during processing.
Important to Note: Knowledge sources are not currently supported when using Amazon Bedrock or Azure AI Foundry as the AI provider. Knowledge functionality is available only when using Blink as the AI provider

Rate Limits

Rate limits are applied per tenant and depend on the type of AI request. They protect overall platform availability, so that a spike in requests from one tenant doesn’t affect other tenants.