Rate Limit Errors
Error Message
_“You’ve reached the maximum number of requests allowed for running agents on this tenant. Please try again in
{next_window}
.Suggestion
This error occurs when the number of agent run requests has exceeded the permitted limit for the tenant within a fixed time window. This request rate limit ensures fair usage and system stability. Wait
1-minute
, then retry the request.Error Message
“Rate limit exceeded: 1-minute data processing limit reached. Retry in one minute.”
Suggestion
This error indicates that the tenant has consumed the maximum number of agent execution requests within
1-minute
window. Wait 1-minute
to resume execution or review usage patterns. For additional information, navigate to the rate limits section.Error Message
“Rate limit exceeded: 60-minute data processing limit reached. Retry in a few minutes.”
Suggestion
This error indicates that the tenant has consumed the maximum number of agent execution requests within the
60 minute
window. Wait a few minutes to resume execution or review usage patterns. For additional information, navigate to the rate limits section.Abilities Errors
Error Message
“The agent exceeded the maximum limit of
20
abilities executions in a single run.”Suggestion
Refine the agent task so the agent processes fewer items in a single run. For example, if the agent is analyzing IP addresses, provide a smaller subset at a time (e.g., batch them in groups of 5–10 instead of sending all 20 at once). This helps keep the number of ability executions within the allowed limit.
Error Message
“Ability execution output is too long. Maximum size allowed is
100KB
.”Suggestion
This error indicates that the output generated after a running the agent step exceeded the maximum allowed size of
100KB
. Here’s a rewritten, suitable remediation: Review the ability used in the agent step and adjust how it is configured to generate only the essential data needed for your outcome. This may involve refining prompts and filtering unnecessary detail so the resulting abilities output remains within the 100KB
size limit.Error Message
“Ability execution failed:
{workflow_name}
. Please try again or contact support if the issue persists.”Suggestion
A specific ability (workflow) failed during execution. This is typically caused by internal processing errors, misconfiguration, or connectivity issues. Check the workflow setup and logs for more details.
Other
Error Message
“The agent output structure exceeded the supported nesting depth of
3
levels.”Suggestion
The agent’s output includes a
JSON
structure nested deeper than three levels, which exceeds the supported depth. To resolve, simplify the output to meet the depth limit.Error Message
“An unexpected error occurred while running the agent. Please try again or contact support if the issue persists.”
Suggestion
An uncaught exception occurred during agent execution. This may be due to an internal runtime issue. Retry the run, and if the problem persists, escalate for further investigation.