Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt

Use this file to discover all available pages before exploring further.

Set a snooze period for an issue. Note: Maximum 20 requests per minute are allowed. For more information about the required permissions refer to Access Control.
External DocumentationTo learn more, visit the Pylon documentation.

Parameters

ParameterDescription
Issue IdentifierThe ID or number of the issue being snoozed. Can be obtained using List Issues action.
Snooze UntilThe date and time to snooze the issue until.

Example Output

{
	"data": {
		"account": {
			"id": "text"
		},
		"assignee": {
			"email": "text",
			"id": "text"
		},
		"attachment_urls": [
			"text"
		],
		"author_unverified": true,
		"body_html": "text",
		"business_hours_first_response_seconds": 1,
		"business_hours_resolution_seconds": 1,
		"chat_widget_info": {
			"page_url": "text"
		},
		"created_at": "text",
		"csat_responses": [
			{
				"comment": "text",
				"score": 1
			}
		],
		"custom_fields": {
			"ANY_ADDITIONAL_PROPERTY": {
				"slug": "text",
				"value": "text",
				"values": [
					"text"
				]
			}
		},
		"customer_portal_visible": true,
		"external_issues": [
			{
				"external_id": "text",
				"link": "text",
				"source": "text"
			}
		],
		"first_response_seconds": 1,
		"first_response_time": "text",
		"id": "text",
		"latest_message_time": "text",
		"link": "text",
		"number": 1,
		"number_of_touches": 1,
		"requester": {
			"email": "text",
			"id": "text"
		},
		"resolution_seconds": 1,
		"resolution_time": "text",
		"slack": {
			"channel_id": "text",
			"message_ts": "text",
			"workspace_id": "text"
		},
		"snoozed_until_time": "text",
		"source": "slack",
		"state": "text",
		"tags": [
			"text"
		],
		"team": {
			"id": "text"
		},
		"title": "text",
		"type": "Conversation"
	},
	"request_id": "text"
}

Workflow Library Example

Snooze Issue with Pylon and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop