The “Ask a Question via Google Chat” action integrates the Blink Bot (part of the Blink app) into your workspace, allowing you to perform common Google Chat actions within your workflows and triggers. Questions from Blink to Google Chat are sent through this bot.

This action allows you to send a question to specific users or channels in Google Chat with responses that you configure. It then receives the selected response and lets you reference it in later steps of your workflow.

The Blink Bot is named Blink by default and displays the Blink logo.

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Creating a Workflow Using the Ask a Question via Google Chat Action

1

Open the Google Workspace Marketplace

Go to your Google Chat account and click the + icon in the right-hand navigation bar. This will open the Google Workspace Marketplace. Search for Blink and select the Blink app card.

2

Install the Blink App

Click the Install button to begin installation.

3

Authorize Blink Access to Google Chat

You’ll be taken to a sign-in page prompting you to log into your Blink account and authorize access to your Google Chat account.

4

Confirm Successful Installation

After installation, you’ll receive a confirmation message. Click Done to proceed.

5

Add Blink App to a Google Chat Space

Click the Add to space button to include the Blink app in your Google Chat space.

6

Grant Permissions to Blink

Allow Blink access to your Space and click Continue.

7

Select Space for the Blink App

Choose the Space you want to add the Blink app to and enter the name.

8

Verify Blink Bot in Google Chat Space

You will be redirected to your selected Space and receive a message from the Blink app confirming successful integration.

1

Add the 'Ask a Question via Google Chat' Action

In the Workflow Editor, open the Action panel and search for the “Ask a question via Google Chat” action. Alternatively, you can drag the action into the step.

2

Configure Action Parameters

Enter the following parameters in your step:

ParameterDescription
SpaceThe resource name of the Google Chat Space.
SubjectThe subject or title of the question.
QuestionThe question to be answered.
AnswersPossible answers, separated by commas.
Add answers in free textAllows recipients to submit answers in free text.
Include user infoIncludes the user’s information with their response.
Advanced – Response messageA message shown to the recipient after they respond.
Advanced – Timeout in minutes (optional)How long to wait for a response before timing out.
Advanced – Default timeout responseThe default answer used if the recipient does not respond in time.
3

Create or Select Google Chat Connection

Click Connection required in the top-right corner of your step. Once complete, click Create connection to proceed.

If a Google Chat connection already exists, select it from the list. Otherwise, create a new connection by selecting Google Chat connection and follow the steps in the Google Chat connection guideline.
4

Run the Workflow to Send the Question

Run the step to send your configured question to Google Chat.

While the recipient is responding, the step output will show: Workflow execution paused.

5

Question Appears in Google Chat Space

When the workflow runs, the selected Space will receive the question. Recipients can respond by interacting with the message card.

6

View the Response from Google Chat in the Workflow

Navigate back to your workflow to view the response in the step’s output.

If no response is received before the timeout period, the default timeout response will be used.