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List all agents.
External DocumentationTo learn more, visit the Freshdesk documentation.

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Parameters

ParameterDescription
EmailFilter agents by email address.
MobileFilter agents by mobile number.
PageThe page number of the results to retrieve.
Per PageThe maximum number of records to return per page. Maximum is 100.
PhoneFilter agents by phone number.
Return All PagesAutomatically fetch all resources, page by page.
StateFilter agents by state.

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Example Output

[
	{
		"available": true,
		"occasional": false,
		"signature": null,
		"id": 1,
		"ticket_scope": 1,
		"created_at": "2015-08-18T16:18:05Z",
		"updated_at": "2015-08-18T16:18:05Z",
		"available_since": null,
		"type": "support_agent",
		"contact": {
			"active": true,
			"email": "sample@freshdesk.com",
			"job_title": null,
			"language": "en",
			"last_login_at": "2015-08-21T14:54:46+05:30",
			"mobile": null,
			"name": "Support",
			"phone": null,
			"time_zone": "Chennai",
			"created_at": "2015-08-18T16:18:05Z",
			"updated_at": "2015-08-25T08:50:20Z"
		},
		"focus_mode": true
	}
]

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Workflow Library Example

List Agents with Freshdesk and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop