External DocumentationTo learn more, visit the Freshdesk documentation.
Parameters
| Parameter | Description |
|---|---|
| Filter agents by email address. | |
| Mobile | Filter agents by mobile number. |
| Page | The page number of the results to retrieve. |
| Per Page | The maximum number of records to return per page. Maximum is 100. |
| Phone | Filter agents by phone number. |
| Return All Pages | Automatically fetch all resources, page by page. |
| State | Filter agents by state. |
Example Output
[
{
"available": true,
"occasional": false,
"signature": null,
"id": 1,
"ticket_scope": 1,
"created_at": "2015-08-18T16:18:05Z",
"updated_at": "2015-08-18T16:18:05Z",
"available_since": null,
"type": "support_agent",
"contact": {
"active": true,
"email": "sample@freshdesk.com",
"job_title": null,
"language": "en",
"last_login_at": "2015-08-21T14:54:46+05:30",
"mobile": null,
"name": "Support",
"phone": null,
"time_zone": "Chennai",
"created_at": "2015-08-18T16:18:05Z",
"updated_at": "2015-08-25T08:50:20Z"
},
"focus_mode": true
}
]