Retrieve a list of incidents with optional filtering.
External DocumentationTo learn more, visit the FireHydrant documentation.

​
Basic Parameters

ParameterDescription
End DateOnly include incidents that start on or before this date.
EnvironmentsA comma-separated list of environment IDs to filter incidents by.
NameFilter incidents by their name.
PageThe page number to show results from.
Per PageMaximum number of results to return.
QueryFilter incidents by their name, summary and description.
Start DateOnly include incidents that started on or after this date.
StatusFilter by the status of the incident.

​
Advanced Parameters

ParameterDescription
ArchivedSelect to return archived incidents.
Assigned TeamsA comma-separated list of IDs for assigned teams to filter incidents by.
Closed At Or AfterInclude incidents that were closed at or after this time.
Closed At Or BeforeInclude incidents that were closed at or before this time.
ConditionsA JSON string that defines logic and user_data.
Created At Or AfterInclude incidents that were created at or after this time.
Created At Or BeforeInclude incidents that were created at or before this time.
Current MilestonesA comma-separated list of current milestones to filter incidents by.
Excluded Infrastructure IDsA comma-separated list of infrastructure IDs to exclude from the response.
FunctionalitiesA comma-separated list of functionality IDs to filter incidents by.
Incident Type IDsA comma-separated list of incident type IDs to filter incidents by.
PrioritiesA comma-separated list of priorities to filter incidents by.
Priority Not SetSelect to exclude incidents where priority has not been set.
Resolved At Or AfterInclude incidents that were resolved at or after this time.
Resolved At Or BeforeInclude incidents that were resolved at or before this time.
Retrospective TemplatesA comma-separated list of retrospective template IDs to filter incidents by.
Saved Search IDFilter by the ID of a previously saved search.
ServicesA comma-separated list of service IDs to filter incidents by.
SeveritiesA comma-separated list of severities to filter incidents by.
Severity Not SetSelect to exclude incidents where severity has not been set.
Tag Match StrategyDefine how tags should be matched when filtering alerts.

- any: Return alerts that contain at least one of the specified tags.
- match_all: Return alerts that contain all of the specified tags.
- exclude: Return alerts that contain none of the specified tags.have none of the supplied tags.
TagsA comma-separated list of tags to filter incidents by.
TeamsA comma-seperated list of team IDs to filter by. Can be obtained by using the List Teams action.
Updated AfterInclude incidents that were updated after this date.
Updated BeforeInclude incidents that were updated before this date.

​
Example Output

{
	"data": [
		{
			"id": "string",
			"name": "string",
			"created_at": "2025-07-16T09:20:11.089Z",
			"started_at": "2025-07-16T09:20:11.089Z",
			"discarded_at": "2025-07-16T09:20:11.089Z",
			"summary": "string",
			"customer_impact_summary": "string",
			"description": "string",
			"current_milestone": "string",
			"number": 0,
			"priority": "string",
			"severity": "string",
			"severity_color": "string",
			"severity_impact": "string",
			"severity_condition": "string",
			"tag_list": [
				"string"
			],
			"incident_type": {
				"id": "string",
				"name": "string"
			},
			"severity_impact_object": {
				"id": "string",
				"name": "string",
				"type": "string",
				"affects_id": "string",
				"position": 0
			},
			"severity_condition_object": {
				"id": "string",
				"name": "string",
				"position": 0
			},
			"private_id": "string",
			"organization_id": "string",
			"milestones": [
				{
					"id": "string",
					"type": "string",
					"duration": "string",
					"occurred_at": "2025-07-16T09:20:11.089Z",
					"created_at": "2025-07-16T09:20:11.089Z",
					"updated_at": "2025-07-16T09:20:11.089Z"
				}
			],
			"lifecycle_phases": [
				{
					"id": "string",
					"name": "string",
					"description": "string",
					"type": "string",
					"position": 0,
					"milestones": [
						{
							"id": "string",
							"name": "string",
							"description": "string",
							"slug": "string",
							"position": 0,
							"occurred_at": "2025-07-16T09:20:11.089Z",
							"duration": "string",
							"updated_by": {
								"id": "string",
								"name": "string",
								"source": "string",
								"email": "string"
							},
							"updated_at": "2025-07-16T09:20:11.089Z"
						}
					]
				}
			],
			"lifecycle_measurements": [
				{
					"id": "string",
					"name": "string",
					"description": "string",
					"slug": "string",
					"starts_at_milestone": "string",
					"ends_at_milestone": "string",
					"value": "string",
					"calculated_at": "2025-07-16T09:20:11.089Z"
				}
			],
			"active": true,
			"labels": {},
			"role_assignments": [
				{
					"id": "string",
					"status": "active",
					"created_at": "2025-07-16T09:20:11.089Z",
					"updated_at": "2025-07-16T09:20:11.089Z",
					"incident_role": {
						"id": "string",
						"name": "string",
						"summary": "string",
						"description": "string",
						"created_at": "2025-07-16T09:20:11.089Z",
						"updated_at": "2025-07-16T09:20:11.089Z",
						"discarded_at": "2025-07-16T09:20:11.089Z"
					},
					"user": {
						"id": "string",
						"name": "string",
						"email": "string",
						"slack_user_id": "string",
						"slack_linked?": true,
						"created_at": "2025-07-16T09:20:11.089Z",
						"updated_at": "2025-07-16T09:20:11.089Z",
						"signals_enabled_notification_types": [
							"string"
						]
					}
				}
			],
			"status_pages": [
				{
					"id": "string",
					"url": "string",
					"external_id": "string",
					"name": "string",
					"display_name": "string",
					"integration": {
						"id": "string",
						"integration_name": "string",
						"integration_slug": "string",
						"display_name": "string",
						"created_at": "2025-07-16T09:20:11.089Z"
					}
				}
			],
			"incident_url": "string",
			"private_status_page_url": "string",
			"organization": {
				"name": "string",
				"id": "string"
			},
			"customers_impacted": 0,
			"monetary_impact": 0,
			"monetary_impact_cents": 0,
			"last_update": "string",
			"last_note": {
				"id": "string",
				"body": "string",
				"created_at": "2025-07-16T09:20:11.089Z",
				"status_pages": [
					{
						"id": "string",
						"url": "string",
						"external_id": "string",
						"name": "string",
						"display_name": "string",
						"integration": {
							"id": "string",
							"integration_name": "string",
							"integration_slug": "string",
							"display_name": "string",
							"created_at": "2025-07-16T09:20:11.089Z"
						}
					}
				],
				"conversations": [
					{
						"id": "string",
						"resource_class": "string",
						"resource_id": "string",
						"field": "string",
						"comments_url": "string",
						"channel": {
							"name": "string"
						}
					}
				]
			},
			"report_id": "string",
			"ai_incident_summary": "string",
			"services": [
				{
					"id": "string",
					"name": "string"
				}
			],
			"environments": [
				{
					"id": "string",
					"name": "string"
				}
			],
			"functionalities": [
				{
					"id": "string",
					"name": "string"
				}
			],
			"channel_name": "string",
			"channel_reference": "string",
			"channel_id": "string",
			"channel_status": "string",
			"incident_tickets": [
				{
					"id": "string",
					"summary": "string",
					"description": "string",
					"state": "open",
					"type": "incident",
					"assignees": [
						{
							"id": "string",
							"name": "string",
							"source": "string",
							"email": "string"
						}
					],
					"priority": {
						"id": "string",
						"name": "string",
						"position": 0,
						"created_at": "2025-07-16T09:20:11.089Z",
						"updated_at": "2025-07-16T09:20:11.089Z"
					},
					"created_by": {
						"id": "string",
						"name": "string",
						"source": "string",
						"email": "string"
					},
					"attachments": [
						{}
					],
					"created_at": "2025-07-16T09:20:11.089Z",
					"updated_at": "2025-07-16T09:20:11.089Z",
					"tag_list": [
						"string"
					],
					"incident_id": "string",
					"incident_name": "string",
					"incident_current_milestone": "string",
					"task_id": "string",
					"due_at": "2025-07-16T09:20:11.089Z",
					"sync_error_message": "string",
					"link": {
						"id": "string",
						"type": "string",
						"display_text": "string",
						"href_url": "string",
						"icon_url": "string",
						"editable": true,
						"deletable": true
					}
				}
			],
			"ticket": {
				"id": "string",
				"summary": "string",
				"description": "string",
				"state": "open",
				"type": "incident",
				"assignees": [
					{
						"id": "string",
						"name": "string",
						"source": "string",
						"email": "string"
					}
				],
				"priority": {
					"id": "string",
					"name": "string",
					"position": 0,
					"created_at": "2025-07-16T09:20:11.089Z",
					"updated_at": "2025-07-16T09:20:11.089Z"
				},
				"created_by": {
					"id": "string",
					"name": "string",
					"source": "string",
					"email": "string"
				},
				"attachments": [
					{}
				],
				"created_at": "2025-07-16T09:20:11.089Z",
				"updated_at": "2025-07-16T09:20:11.089Z",
				"tag_list": [
					"string"
				],
				"incident_id": "string",
				"incident_name": "string",
				"incident_current_milestone": "string",
				"task_id": "string",
				"due_at": "2025-07-16T09:20:11.089Z",
				"sync_error_message": "string",
				"link": {
					"id": "string",
					"type": "string",
					"display_text": "string",
					"href_url": "string",
					"icon_url": "string",
					"editable": true,
					"deletable": true
				}
			},
			"impacts": [
				{
					"id": "string",
					"type": "customer",
					"impact": {
						"id": "string",
						"name": "string"
					},
					"condition": {
						"id": "string",
						"name": "string",
						"position": 0
					},
					"conversations": [
						{
							"id": "string",
							"resource_class": "string",
							"resource_id": "string",
							"field": "string",
							"comments_url": "string",
							"channel": {
								"name": "string"
							}
						}
					]
				}
			],
			"conference_bridges": [
				{
					"id": "string",
					"attachments": [
						{}
					],
					"has_translated_transcripts": true,
					"language_codes": [
						"string"
					],
					"transcription_status": "string",
					"transcription_sub_code": "string"
				}
			],
			"incident_channels": [
				{
					"id": "string",
					"name": "string",
					"source": "string",
					"source_name": "string",
					"source_id": "string",
					"url": "string",
					"icon_url": "string",
					"status": "string"
				}
			],
			"retro_exports": [
				{}
			],
			"created_by": {
				"id": "string",
				"name": "string",
				"source": "string",
				"email": "string"
			},
			"context_object": {
				"object_type": "string",
				"object_id": "string",
				"context_tag": "string",
				"context_description": "string"
			},
			"team_assignments": [
				{
					"id": "string",
					"status": "string",
					"created_at": "2025-07-16T09:20:11.089Z",
					"updated_at": "2025-07-16T09:20:11.089Z",
					"team": {
						"id": "string",
						"name": "string",
						"description": "string",
						"slug": "string",
						"created_at": "2025-07-16T09:20:11.089Z",
						"updated_at": "2025-07-16T09:20:11.089Z",
						"signals_ical_url": "string",
						"created_by": {
							"id": "string",
							"name": "string",
							"source": "string",
							"email": "string"
						},
						"in_support_hours": true
					}
				}
			],
			"conversations": [
				{
					"id": "string",
					"resource_class": "string",
					"resource_id": "string",
					"field": "string",
					"comments_url": "string",
					"channel": {
						"name": "string"
					}
				}
			],
			"custom_fields": [
				{
					"name": "string",
					"value_type": "string",
					"display_name": "string",
					"description": "string",
					"slug": "string",
					"field_id": "string",
					"value_array": [
						"string"
					],
					"value_string": "string",
					"value": "string"
				}
			],
			"field_requirements": [
				{
					"field_id": "string",
					"required_at_milestone_id": "string"
				}
			]
		}
	],
	"pagination": {
		"count": 0,
		"page": 0,
		"items": 0,
		"pages": 0,
		"last": 0,
		"prev": 0,
		"next": 0
	}
}

​
Workflow Library Example

List Incidents with Firehydrant and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop