External DocumentationTo learn more, visit the EasyVista documentation.
Parameters
| Parameter | Description |
|---|---|
| Ticket ID | The ID of the ticket. |
Example Output
{
"ANALYTICAL_CHARGE_PATH": "string",
"AVAILABLE_FIELD_1": "string",
"AVAILABLE_FIELD_2": "string",
"AVAILABLE_FIELD_3": "string",
"AVAILABLE_FIELD_4": "string",
"AVAILABLE_FIELD_5": "string",
"AVAILABLE_FIELD_6": "string",
"BUDGET_EFFECTIVE": "string",
"BUDGET_ID": "string",
"BUDGET_PLANNED": "string",
"CAN_BE_DUPLICATED": "string",
"CLICK_2_GET_INSTALL_RESULT": "string",
"COMMENT": {
"HREF": "https://www.myserver.com/resource"
},
"CREATION_DATE_UT": "date-time",
"DELAY": "string",
"DEPARTMENT": {
"DEPARTMENT_CODE": "string",
"DEPARTMENT_EN": "string",
"DEPARTMENT_LABEL": "string",
"DEPARTMENT_PATH": "string",
"HREF": "uri"
},
"DEPARTMENT_PATH": "string",
"DESCRIPTION": {
"HREF": "https://www.myserver.com/resource"
},
"DYNAMIC_DETAILS": {
"HREF": "https://www.myserver.com/resource"
},
"EFFECTIVE_CHANGE_DATE_END": "date-time",
"EFFECTIVE_CHANGE_DATE_START": "date-time",
"END_DATE_UT": "date-time",
"ESTIMATED_NET_PRICE": "string",
"ESTIMATED_PERCENT_COMPLETE": "string",
"EXPECTED_DATE_UT": "date-time",
"EXPECTED_DURATION": "string",
"EXPECTED_END_DATE_UT": "date-time",
"EXPECTED_START_DATE_UT": "date-time",
"EXTERNAL_REFERENCE": "string",
"FIRST_CALL_RESOLUTION": "string",
"HOUR_PER_DAY": "string",
"HREF": "uri",
"IMPUTATION_DATE": "date-time",
"INITIAL_SD_CATALOG_PATH": "string",
"IS_FINANCIAL_COMPTED": "string",
"IS_MAJOR_INCIDENT": "string",
"IS_TEMPLATE": "string",
"KNOWN_PROBLEMS_PATH": "string",
"LAST_UPDATE": "string",
"LOCATION": {
"CITY": "string",
"HREF": "uri",
"LOCATION_CODE": "string",
"LOCATION_EN": "string",
"LOCATION_PATH": "string"
},
"LOCATION_PATH": "string",
"MARK_1": "string",
"MARK_2": "string",
"MAX_RESOLUTION_DATE_UT": "date-time",
"MS_PROJECT_IMPORT_VALIDATION_WAITING": "string",
"NET_PRICE": "string",
"NOT_DEDUCED_CALL": "string",
"ORDER_NET_PRICE": "string",
"PLANNED_CHANGE_DATE_END": "date-time",
"PLANNED_CHANGE_DATE_START": "date-time",
"PROJECT_NAME": "string",
"PROJECT_START_DATE_UT": "date-time",
"QTY": "string",
"RECIPIENT": {
"BEGIN_OF_CONTRICT": "date-time",
"CELLULAR_NUMBER": "string",
"DEPARTMENT_PATH": "string",
"E_MAIL": "email",
"HREF": "uri",
"LAST_NAME": "string",
"LOCATION_PATH": "string",
"PHONE_NUMBER": "string"
},
"RENTAL_NET_PRICE": "string",
"REQUALIFICATION_PROCESSING": "string",
"REQUESTED_CHANGE_DATE_END": "date-time",
"REQUESTED_CHANGE_DATE_START": "date-time",
"REQUESTOR": {
"BEGIN_OF_CONTRICT": "date-time",
"CELLULAR_NUMBER": "string",
"DEPARTMENT_PATH": "string",
"E_MAIL": "email",
"HREF": "uri",
"LAST_NAME": "string",
"LOCATION_PATH": "string",
"PHONE_NUMBER": "string"
},
"REQUESTOR_FEEDBACK": "string",
"REQUESTOR_IP_ADDRESS": "string",
"REQUESTOR_PHONE": "string",
"REQUEST_ID": "string",
"RFC_NUMBER": "string",
"RISK_AMOUNT": "string",
"RISK_DESCRIPTION": {
"HREF": "https://www.myserver.com/resource"
},
"SD_CATALOG_PATH": "string",
"STATUS": {
"HREF": "uri",
"STATUS_EN": "string",
"STATUS_GUID": "uuid"
},
"SUBMIT_DATE_UT": "date-time",
"TIME_USED_TO_DELIVER_FEEDBACK": "string",
"TIME_USED_TO_SOLVE_REQUEST": "string",
"VALIDATION_LEVEL_REQUIRED": "string",
"WAVE_ID_TARGET": "string"
}
Workflow Library Example
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