Integrations
- Integrations
- 1Password
- Abnormal
- Absolute
- AbuseIPDB
- Acronis
- Adaptive Shield
- Adobe Cloud
- ADP
- Agari Phishing Response
- Airlock
- Airlock Digital
- Akamai Identity Cloud Social
- Alert Logic
- AlgoSec Firewall Analyzer
- Alienvault OTX
- Alienvault USM
- Anthropic
- Anodot
- Any Run
- Ansible
- Anvilogic
- Apex One
- ArcSight ESM
- Area 1
- Asana
- Asset Panda
- Atlassian Crowd
- Atlassian User Management
- Atlassian User Provisioning
- AuditBoard
- auth0
- Authentik
- Authomize
- Automox
- AWS
- AWS IAM Identity Center
- Axonius
- Azure
- Azure Data Explorer
- Azure DevOps
- Azure Log Analytics
- Azure Storage
- BambooHR
- Big Fix
- BigPanda
- Bitbucket
- Bitdefender
- Bitsight
- Bitwarden
- Black Duck
- Black Kite
- Blink
- BMC Remedy
- Box
- Brinqa
- Cato Networks
- Censys
- Chorus
- Cisco Advanced Phishing Protection
- Cisco Domain Protection
- Cisco Meraki
- Cisco Talos
- Cisco Umbrella
- Cisco Webex
- Claroty xDome
- ClearPass
- ClickHouse
- ClickUp
- Cloud Custodian
- Cloudflare
- Cloudflare R2
- Cobalt.io
- Check Point Harmony
- Check Point Infinity Events
- Check Point Management
- Check Point XDR/XPR
- Checkmarx SAST
- Checkmarx One
- Chronicle
- Compass
- Confluence
- Confluence Data Center
- Coralogix
- Coralogix Incident Management
- Cortex XDR
- Cortex Xpanse
- CredStash
- Cribl
- CrowdStrike
- CyberArk
- Cybersixgill
- CyCognito
- Cyera
- Cylance
- Cyware CTIX
- Darktrace
- Dasera
- Databricks
- Datadog
- DataSet
- Discord
- Docusign
- Delighted
- Delinea
- Devo
- Domo
- Drata
- Dropbox
- Dropbox Business
- druva
- Duo
- Duo Auth
- Dynatrace
- EasyVista
- EchoTrail
- Egnyte
- Egnyte Secure Govern
- Elasticsearch
- Entro
- Ermetic
- Exabeam
- Exchange Online
- Expel
- F5
- Falcon LogScale
- Falcon Surface
- Flare.io
- Forcepoint DLP
- Forescout
- FortiGate
- Freshservice
- GCP
- Gemini
- Ghostwriter
- Git
- GitHub
- GitLab
- Glean
- Gmail
- Google Calendar
- Google Chat
- Google Docs
- Google Drive
- Google Forms
- Google Meet
- Google Looker
- Google Sheets
- Google Workspace
- Grafana
- Greenhouse
- GreyNoise
- Grip Security
- GYTPOL
- Have I Been Pwned
- HackerOne
- Halo Service Desk
- HiBob
- HubSpot
- Hunters
- Hybrid Analysis
- Hyperproof
- IBM CLoud
- IBM NS1 Connect
- IBM X Force
- Imperva
- Incident.io
- Infobip
- Infoblox Cloud Services Portal
- Intercom
- Intezer
- IP API
- IPinfo
- IPWHOIS
- Ivanti RiskSense
- Ironscales
- Jamf
- JetBrains
- JFrog
- Jira
- Jira Data Center
- Joe Sandbox
- JumpCloud
- Kandji
- Keeper Secrets Manager
- Kenna Security
- KnowBe4
- KnowBe4 Events
- Kubernetes
- Lacework
- LaunchDarkly
- Linear
- Litmos
- LogicMonitor
- LogRhythm
- Manage Engine ServiceDesk Plus
- Mattermost
- Maven
- Microsoft Defender For Cloud
- Microsoft Defender For Cloud Apps
- Microsoft Defender For Endpoints
- Microsoft Defender XDR
- Microsoft E-Discovery
- Microsoft Entra ID
- Microsoft Graph
- Microsoft Intune
- Microsoft Office 365 Management Activity
- Microsoft Outlook
- Microsoft Purview
- Microsoft Sentinel
- Microsoft SQL Server
- Microsoft Teams
- Mimecast
- MISP
- Monday
- MongoDB Atlas
- MxToolbox
- Neo4j
- NetBox
- Netography
- Netskope
- New Relic
- Nightfall AI
- NinjaOne
- Notion
- Nozomi Networks
- Nuclei
- Nucleus
- Nutanix Hypervisor
- Obsidian
- Okta
- OneDrive
- OneLogin
- OneTrust
- Oort
- OpenAI
- OpenCTI
- Opsgenie
- OPSWAT
- Oracle Cloud
- Oracle HCM
- Orca Security
- OWASP ZAP
- PagerDuty
- Palo Alto NGFW
- Palo Alto Firewall
- Panther
- Pentera
- Perception Point
- PhishLabs
- PhishLabs Incident Data
- PhishLabs Open Web Monitoring
- Pingdom
- PingID
- PingOne
- PlexTrac
- PortSwigger
- Power BI
- PowerShell
- Postman
- Postman SCIM
- Prisma Access
- Prisma Cloud
- Prisma Cloud CWP
- Prometheus
- Proofpoint
- Proofpoint ITM
- Proofpoint Protection Server
- Proofpoint Security Awareness Training
- Proofpoint TAP
- Proofpoint TRAP
- Pub-Sub
- QRadar
- Qualys
- Rapid7
- Rapid7 InsightIDR
- Rapid7 InsightVM Cloud
- Rapid7 Threat Command
- Reco
- Recorded Future
- Recorded Future Triage Cloud
- Red Hat IDM
- Rippling
- runZero
- SafeBase
- Sage HR
- SailPoint
- SailPoint IdentityIQ
- Salesforce
- SAP Ariba
- ScienceLogic
- Securin
- Securin VI
- SecurityScorecard
- Securonix
- Sekoia.io
- SemGrep
- SentinelOne
- ServiceNow
- SharePoint
- Shodan
- Shopify
- Silverfort
- Slack
- Smartsheet
- Snipe IT
- Snowflake
- Snyk
- SolarWinds Service Desk
- SonarQube
- Sophos
- Split
- Splunk
- Splunk Observability
- Splunk SOAR
- Spur
- StrongDM
- Sumo Logic
- Symantec EDR
- Sysdig
- Tableau
- Tanium
- TeamCity
- TeamViewer
- Telegram
- Tenable
- Tenable Security Center
- Terraform
- Terraform Cloud
- Tessian
- TheHive
- Thinkst Canary
- ThreatQuotient
- Trellix Email Security
- Trello
- Trend Vision One
- Twilio
- UKG HR
- Uptycs
- URLScan
- Vault
- Veracode
- Verkada
- Vertica
- VMware vSphere
- VMware Carbon Black
- VirusTotal
- WeChat
- WhatsApp
- WhoIs
- WildFire
- Wiz
- Workday
- Workspace ONE UEM
- YesWeHack
- Zendesk
- Zero Networks
- Zoom
- Zscaler Internet Access
- Zscaler Private Access
Actions
Get Tickets
Returns the specified incident or request
This resource helps you to get information about a request or an incident in EVSM.
Notes:
- If no parameters (fields) are given, all the fields, even E_ ones are returned.
- Some sensitive fields reserved to Easyvista are not returned.
Example: requests/I161026_000005.
External Documentation
To learn more, visit the EasyVista documentation.
Parameters
Parameter | Description |
---|---|
Ticket ID | The ID of the ticket. |
Example Output
{
"ANALYTICAL_CHARGE_PATH": "string",
"AVAILABLE_FIELD_1": "string",
"AVAILABLE_FIELD_2": "string",
"AVAILABLE_FIELD_3": "string",
"AVAILABLE_FIELD_4": "string",
"AVAILABLE_FIELD_5": "string",
"AVAILABLE_FIELD_6": "string",
"BUDGET_EFFECTIVE": "string",
"BUDGET_ID": "string",
"BUDGET_PLANNED": "string",
"CAN_BE_DUPLICATED": "string",
"CLICK_2_GET_INSTALL_RESULT": "string",
"COMMENT": {
"HREF": "https://www.myserver.com/resource"
},
"CREATION_DATE_UT": "date-time",
"DELAY": "string",
"DEPARTMENT": {
"DEPARTMENT_CODE": "string",
"DEPARTMENT_EN": "string",
"DEPARTMENT_LABEL": "string",
"DEPARTMENT_PATH": "string",
"HREF": "uri"
},
"DEPARTMENT_PATH": "string",
"DESCRIPTION": {
"HREF": "https://www.myserver.com/resource"
},
"DYNAMIC_DETAILS": {
"HREF": "https://www.myserver.com/resource"
},
"EFFECTIVE_CHANGE_DATE_END": "date-time",
"EFFECTIVE_CHANGE_DATE_START": "date-time",
"END_DATE_UT": "date-time",
"ESTIMATED_NET_PRICE": "string",
"ESTIMATED_PERCENT_COMPLETE": "string",
"EXPECTED_DATE_UT": "date-time",
"EXPECTED_DURATION": "string",
"EXPECTED_END_DATE_UT": "date-time",
"EXPECTED_START_DATE_UT": "date-time",
"EXTERNAL_REFERENCE": "string",
"FIRST_CALL_RESOLUTION": "string",
"HOUR_PER_DAY": "string",
"HREF": "uri",
"IMPUTATION_DATE": "date-time",
"INITIAL_SD_CATALOG_PATH": "string",
"IS_FINANCIAL_COMPTED": "string",
"IS_MAJOR_INCIDENT": "string",
"IS_TEMPLATE": "string",
"KNOWN_PROBLEMS_PATH": "string",
"LAST_UPDATE": "string",
"LOCATION": {
"CITY": "string",
"HREF": "uri",
"LOCATION_CODE": "string",
"LOCATION_EN": "string",
"LOCATION_PATH": "string"
},
"LOCATION_PATH": "string",
"MARK_1": "string",
"MARK_2": "string",
"MAX_RESOLUTION_DATE_UT": "date-time",
"MS_PROJECT_IMPORT_VALIDATION_WAITING": "string",
"NET_PRICE": "string",
"NOT_DEDUCED_CALL": "string",
"ORDER_NET_PRICE": "string",
"PLANNED_CHANGE_DATE_END": "date-time",
"PLANNED_CHANGE_DATE_START": "date-time",
"PROJECT_NAME": "string",
"PROJECT_START_DATE_UT": "date-time",
"QTY": "string",
"RECIPIENT": {
"BEGIN_OF_CONTRICT": "date-time",
"CELLULAR_NUMBER": "string",
"DEPARTMENT_PATH": "string",
"E_MAIL": "email",
"HREF": "uri",
"LAST_NAME": "string",
"LOCATION_PATH": "string",
"PHONE_NUMBER": "string"
},
"RENTAL_NET_PRICE": "string",
"REQUALIFICATION_PROCESSING": "string",
"REQUESTED_CHANGE_DATE_END": "date-time",
"REQUESTED_CHANGE_DATE_START": "date-time",
"REQUESTOR": {
"BEGIN_OF_CONTRICT": "date-time",
"CELLULAR_NUMBER": "string",
"DEPARTMENT_PATH": "string",
"E_MAIL": "email",
"HREF": "uri",
"LAST_NAME": "string",
"LOCATION_PATH": "string",
"PHONE_NUMBER": "string"
},
"REQUESTOR_FEEDBACK": "string",
"REQUESTOR_IP_ADDRESS": "string",
"REQUESTOR_PHONE": "string",
"REQUEST_ID": "string",
"RFC_NUMBER": "string",
"RISK_AMOUNT": "string",
"RISK_DESCRIPTION": {
"HREF": "https://www.myserver.com/resource"
},
"SD_CATALOG_PATH": "string",
"STATUS": {
"HREF": "uri",
"STATUS_EN": "string",
"STATUS_GUID": "uuid"
},
"SUBMIT_DATE_UT": "date-time",
"TIME_USED_TO_DELIVER_FEEDBACK": "string",
"TIME_USED_TO_SOLVE_REQUEST": "string",
"VALIDATION_LEVEL_REQUIRED": "string",
"WAVE_ID_TARGET": "string"
}
Workflow Library Example
Get Tickets with Easyvista and Send Results Via Email
Preview this Workflow on desktop
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