Create Ticket
Create an incident
Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).
External Documentation
To learn more, visit the EasyVista documentation.
Parameters
| Parameter | Description |
|---|---|
| Requests | A list of request objects. Example:<br/> [{<br/> "Catalog_Code" : "46",<br/> "AssetID" : "",<br/> "AssetTag" : "",<br/> "ASSET_NAME" : "",<br/> "Urgency_ID" : "1",<br/> "Severity_ID" : "40",<br/> "External_reference" : "",<br/> "Phone" : "93-63 - 65-23",<br/> "Requestor_Identification" : "",<br/> "Requestor_Mail" : "morley@itassetservices.com",<br/> "Requestor_Name" : "",<br/> "Location_ID" : "",<br/> "Location_Code" : "",<br/> "Department_ID" : "",<br/> "Department_Code" : "",<br/> "Recipient_ID" : "",<br/> "Recipient_Identification" : "",<br/> "Recipient_Mail" : "leblanc@itassetservices.com",<br/> "Recipient_Name" : "",<br/> "Origin" : "3",<br/> "Description" : "Request created via REST API",<br/> "ParentRequest" : "",<br/> "CI_ID" : "",<br/> "CI_ASSET_TAG" : "",<br/> "CI_NAME" : "",<br/> "SUBMIT_DATE" : ""<br/> }]<br/> |
Example Output
{
"HREF": "uri"
}
Workflow Library Example
Create Ticket with Easyvista and Send Results Via Email
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