Create an incident

Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).

External Documentation

To learn more, visit the EasyVista documentation.

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Parameters

ParameterDescription
RequestsA list of request objects. Example:
[{
"Catalog_Code" : "46",
"AssetID" : "",
"AssetTag" : "",
"ASSET_NAME" : "",
"Urgency_ID" : "1",
"Severity_ID" : "40",
"External_reference" : "",
"Phone" : "93-63 - 65-23",
"Requestor_Identification" : "",
"Requestor_Mail" : "morley@itassetservices.com",
"Requestor_Name" : "",
"Location_ID" : "",
"Location_Code" : "",
"Department_ID" : "",
"Department_Code" : "",
"Recipient_ID" : "",
"Recipient_Identification" : "",
"Recipient_Mail" : "leblanc@itassetservices.com",
"Recipient_Name" : "",
"Origin" : "3",
"Description" : "Request created via REST API",
"ParentRequest" : "",
"CI_ID" : "",
"CI_ASSET_TAG" : "",
"CI_NAME" : "",
"SUBMIT_DATE" : ""
}]

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Example Output

{
	"HREF": "uri"
}

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Workflow Library Example

Create Ticket with Easyvista and Send Results Via Email

Preview this Workflow on desktop