Create Ticket
Create an incident
Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).
External Documentation
To learn more, visit the EasyVista documentation.
Parameters
| Parameter | Description |
|---|---|
| Requests | A list of request objects. Example: [{ "Catalog_Code" : "46", "AssetID" : "", "AssetTag" : "", "ASSET_NAME" : "", "Urgency_ID" : "1", "Severity_ID" : "40", "External_reference" : "", "Phone" : "93-63 - 65-23", "Requestor_Identification" : "", "Requestor_Mail" : "morley@itassetservices.com", "Requestor_Name" : "", "Location_ID" : "", "Location_Code" : "", "Department_ID" : "", "Department_Code" : "", "Recipient_ID" : "", "Recipient_Identification" : "", "Recipient_Mail" : "leblanc@itassetservices.com", "Recipient_Name" : "", "Origin" : "3", "Description" : "Request created via REST API", "ParentRequest" : "", "CI_ID" : "", "CI_ASSET_TAG" : "", "CI_NAME" : "", "SUBMIT_DATE" : "" }] |
Example Output
Workflow Library Example
Create Ticket with Easyvista and Send Results Via Email
Preview this Workflow on desktop
Create Ticket
Create an incident
Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).
External Documentation
To learn more, visit the EasyVista documentation.
Parameters
| Parameter | Description |
|---|---|
| Requests | A list of request objects. Example: [{ "Catalog_Code" : "46", "AssetID" : "", "AssetTag" : "", "ASSET_NAME" : "", "Urgency_ID" : "1", "Severity_ID" : "40", "External_reference" : "", "Phone" : "93-63 - 65-23", "Requestor_Identification" : "", "Requestor_Mail" : "morley@itassetservices.com", "Requestor_Name" : "", "Location_ID" : "", "Location_Code" : "", "Department_ID" : "", "Department_Code" : "", "Recipient_ID" : "", "Recipient_Identification" : "", "Recipient_Mail" : "leblanc@itassetservices.com", "Recipient_Name" : "", "Origin" : "3", "Description" : "Request created via REST API", "ParentRequest" : "", "CI_ID" : "", "CI_ASSET_TAG" : "", "CI_NAME" : "", "SUBMIT_DATE" : "" }] |
Example Output
Workflow Library Example
Create Ticket with Easyvista and Send Results Via Email
Preview this Workflow on desktop