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Create Ticket

Create an incident

Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).

External Documentation

To learn more, visit the EasyVista documentation.

Parameters​

ParameterDescription
RequestsA list of request objects. Example:
  [{    "Catalog_Code" : "46",    "AssetID" : "",    "AssetTag" : "",    "ASSET_NAME" : "",    "Urgency_ID" : "1",    "Severity_ID" : "40",    "External_reference" : "",    "Phone" : "93-63 - 65-23",    "Requestor_Identification" : "",    "Requestor_Mail" : "morley@itassetservices.com",    "Requestor_Name" : "",    "Location_ID" : "",    "Location_Code" : "",    "Department_ID" : "",    "Department_Code" : "",    "Recipient_ID" : "",    "Recipient_Identification" : "",    "Recipient_Mail" : "leblanc@itassetservices.com",    "Recipient_Name" : "",    "Origin" : "3",    "Description" : "Request created via REST API",    "ParentRequest" : "",    "CI_ID" : "",    "CI_ASSET_TAG" : "",    "CI_NAME" : "",    "SUBMIT_DATE" : ""  }]

Example Output​

{
    "HREF": "uri"
}

Workflow Library Example​

Create Ticket with Easyvista and Send Results Via Email

Workflow LibraryPreview this Workflow on desktop