Actions
Create Ticket
Create an incident
Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).
To learn more, visit the EasyVista documentation.
Parameters
| Parameter | Description |
|---|---|
| Requests | A list of request objects. Example: [{ "Catalog_Code" : "46", "AssetID" : "", "AssetTag" : "", "ASSET_NAME" : "", "Urgency_ID" : "1", "Severity_ID" : "40", "External_reference" : "", "Phone" : "93-63 - 65-23", "Requestor_Identification" : "", "Requestor_Mail" : "morley@itassetservices.com", "Requestor_Name" : "", "Location_ID" : "", "Location_Code" : "", "Department_ID" : "", "Department_Code" : "", "Recipient_ID" : "", "Recipient_Identification" : "", "Recipient_Mail" : "leblanc@itassetservices.com", "Recipient_Name" : "", "Origin" : "3", "Description" : "Request created via REST API", "ParentRequest" : "", "CI_ID" : "", "CI_ASSET_TAG" : "", "CI_NAME" : "", "SUBMIT_DATE" : "" }] |
Example Output
Workflow Library Example
Create Ticket with Easyvista and Send Results Via Email
Preview this Workflow on desktop
Was this page helpful?