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Documentation Index

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Create an incident Upon success, an HTTP 201 is returned. An HREF to the new resource is provided, and the HTTP Header contains a location information to redirect the client to the newly created resource.<BR> Note: this method only supports one request creation per call (V1.0).
External DocumentationTo learn more, visit the EasyVista documentation.

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Parameters

ParameterDescription
RequestsA list of request objects. Example:
[{
    “Catalog_Code” : “46”,
    “AssetID” : "",
    “AssetTag” : "",
    “ASSET_NAME” : "",
    “Urgency_ID” : “1”,
    “Severity_ID” : “40”,
    “External_reference” : "",
    “Phone” : “93-63 - 65-23”,
    “Requestor_Identification” : "",
    “Requestor_Mail” : “morley@itassetservices.com”,
    “Requestor_Name” : "",
    “Location_ID” : "",
    “Location_Code” : "",
    “Department_ID” : "",
    “Department_Code” : "",
    “Recipient_ID” : "",
    “Recipient_Identification” : "",
    “Recipient_Mail” : “leblanc@itassetservices.com”,
    “Recipient_Name” : "",
    “Origin” : “3”,
    “Description” : “Request created via REST API”,
    “ParentRequest” : "",
    “CI_ID” : "",
    “CI_ASSET_TAG” : "",
    “CI_NAME” : "",
    “SUBMIT_DATE” : ""
  }]

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Example Output

{
	"HREF": "uri"
}

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Workflow Library Example

Create Ticket with Easyvista and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop