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Documentation Index

Fetch the complete documentation index at: https://docs.blinkops.com/llms.txt

Use this file to discover all available pages before exploring further.

Get incident details by its ID.
External DocumentationTo learn more, visit the Oracle Service Cloud documentation.

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Basic Parameters

ParameterDescription
Application ContextThe application context information to attach as OSvC-CREST-Application-Context request header. For more information, please refer to Oracle documentation.
Incident IDThe ID of the incident to get details on.

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Advanced Parameters

ParameterDescription
Next Request AfterThe time (in milliseconds) that must elapse before subsequent API calls will be executed. This value will be attached as osvc-crest-next-request-after request header. For more information, please refer to Oracle documentation.

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Example Output

{
	"id": 67,
	"lookupName": "160128-000000",
	"createdTime": "2016-01-28T21:06:35.000Z",
	"updatedTime": "2016-01-28T21:06:35.000Z",
	"asset": null,
	"assignedTo": {
		"account": null,
		"staffGroup": null
	},
	"statusType": {
		"id": 1,
		"lookupName": "Unresolved"
	},
	"subject": "FishPhone not working",
	"threads": {
		"links": [
			{
				"rel": "self",
				"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/incidents/67/threads"
			}
		]
	},
	"links": [
		{
			"rel": "self",
			"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/incidents/67"
		},
		{
			"rel": "canonical",
			"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/incidents/67"
		},
		{
			"rel": "describedby",
			"href": "https://crr-151101-sql-b217h.qb.lan/services/rest/connect/v1.4/metadata-catalog/incidents",
			"mediaType": "application/schema+json"
		}
	]
}

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Workflow Library Example

Get Incident Details with Oracle Service Cloud and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop