External DocumentationTo learn more, visit the Oracle Service Cloud documentation.
Basic Parameters
| Parameter | Description |
|---|---|
| Address City | The city of the contact’s address. |
| Address Country Lookup Name | The lookup name of the state or province of the contact’s address. Note: To fill country details use State Or Province ID or State Or Province Lookup Name. |
| Address Country Lookup Name | The lookup name of the country of the contact’s address. Note: To fill country details use Country ID or Country Lookup Name. |
| Address Postal Code | The postal code of the contact’s address. |
| Address Street | The street of the contact’s address. |
| Application Context | The application context information to attach as OSvC-CREST-Application-Context request header. For more information, please refer to Oracle documentation. |
| Country ID | The ID of the country of the contact’s address. Note: To fill country details use Country ID or Country Lookup Name. |
| Fill Address Information | Select to fill address information. |
| First Name | The first name of the contact. |
| Last Name | The last name of the contact. |
| Login Name | The login username for authentication. |
| Lookup Name | The lookup name of the contact. |
| Password | The password to set for the contact. |
| State Or Province ID | The ID of the state or province of the contact’s address. Note: To fill country details use State Or Province ID or State Or Province Lookup Name. |
| Title | The title for the new contact. |
Advanced Parameters
| Parameter | Description |
|---|---|
| Additional Parameters | A JSON object for additional body parameters. Values specified in this parameter will override equivalent parameters. For example: |
| Next Request After | The time (in milliseconds) that must elapse before subsequent API calls will be executed. This value will be attached as osvc-crest-next-request-after request header. For more information, please refer to Oracle documentation. |
Example Output
{
"id": 83,
"lookupName": "Jonathan Randall",
"createdTime": "2016-01-28T19:10:10.000Z",
"updatedTime": "2016-01-28T19:10:10.000Z",
"address": {
"city": null,
"country": null,
"postalCode": null,
"stateOrProvince": null,
"street": null
},
"banner": {
"importanceFlag": null,
"text": null,
"updatedByAccount": null,
"updatedTime": null
},
"channelUsernames": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/channelUsernames"
}
]
},
"contactType": null,
"cRMModules": {
"marketing": true,
"sales": true,
"service": true
},
"customFields": {
"c": {
"current_cust": null,
"age": null,
"wireless_provider": {
"id": 1,
"lookupName": "Technicomm"
}
}
},
"disabled": false,
"emails": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/emails"
}
]
},
"externalReference": null,
"fileAttachments": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/fileAttachments"
}
]
},
"login": null,
"marketingSettings": {
"contactLists": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/
marketingSettings/contactLists"
}
]
},
"emailFormat": null,
"marketingOptIn": null,
"marketingOrganizationName": null,
"marketingOrganizationNameAlt": null,
"surveyOptIn": null
},
"name": {
"first": "Jonathan",
"last": "Randall"
},
"nameFurigana": {
"first": null,
"last": null
},
"notes": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/notes"
}
]
},
"openIDAccounts": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/openIDAccounts"
}
]
},
"organization": null,
"passwordEmailExpirationTime": null,
"passwordExpirationTime": null,
"phones": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/phones"
}
]
},
"salesSettings": {
"acquiredDate": null,
"salesAccount": null
},
"serviceSettings": {
"answerNotifications": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/
serviceSettings/answerNotifications"
}
]
},
"categoryNotifications": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/
serviceSettings/categoryNotifications"
}
]
},
"productNotifications": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/
serviceSettings/productNotifications"
}
]
},
"sLAInstances": {
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83/
serviceSettings/sLAInstances"
}
]
}
},
"source": {
"id": 6016,
"lookupName": "Connect Web Services - REST",
"parents": [
{
"id": 32007,
"lookupName": "Public API"
}
]
},
"title": null,
"links": [
{
"rel": "self",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83"
},
{
"rel": "canonical",
"href": "https://mysite.example.com/services/rest/connect/v1.4/contacts/83"
},
{
"rel": "describedby",
"href": "https://mysite.example.com/services/rest/connect/v1.4/metadata-catalog/contacts",
"mediaType": "application/schema+json"
}
]
}
Workflow Library Example
Create Contact with Oracle Service Cloud and Send Results Via Email