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Retrieve a specific custom module record by ID.
External DocumentationTo learn more, visit the Manage Engine ServiceDesk Plus Cloud documentation.

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Parameters

ParameterDescription
Custom Module API NameThe API name. Must start with cm_ prefix.

For more information, refer to Service Desk’s documentation
Custom Module Record IDThe unique ID of the custom module record.
Portal NameThe Portal URL Name.

For more information, refer to Service Desk’s documentation

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Example Output

{
	"response_status": {
		"status_code": 2000,
		"status": "success"
	},
	"cm_client_portal": {
		"created_time": {
			"display_value": "Oct 13, 2021 11:42 AM",
			"value": "1634105536583"
		},
		"last_updated_by": null,
		"attachments": [],
		"last_updated_time": null,
		"cm_attributes": {
			"num_insurance_number": "12344",
			"txt_address": "Paris",
			"ref_department": {
				"site": null,
				"name": "Sales",
				"id": "1440000000006627"
			},
			"txt_email": "[email protected]",
			"txt_name": "John Doe"
		},
		"id": "1440000004206003",
		"custom_module": {
			"api_plural_name": "cm_client_portal",
			"name": "cm_client_portal",
			"display_name_plural": "Client Portal",
			"id": "1440000004197001",
			"display_name": "Client Portal"
		},
		"created_by": {
			"email_id": "[email protected]",
			"name": "Sugan",
			"id": "1440000000073011"
		},
		"deleted_time": null
	}
}

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Workflow Library Example

Get Custom Module Record with Manage Engine Servicedesk Plus Cloud and Send Results Via Email
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