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Create a new custom module record.
External DocumentationTo learn more, visit the Manage Engine ServiceDesk Plus Cloud documentation.

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Parameters

ParameterDescription
AttributesThe custom attributes of the custom module record.

Note: Each attribute must be pre-configured in the application settings (Setup/Developer Space/Custom Modules) before using this action.

Format: 
{
   “txt_string”:“value”,
   “num_string”:123,
   “txt_nested_Field”:{
      “id”:“1440000000006627”
   }
}
Custom Module API NameThe API name. Must start with cm_ prefix.

For more information, refer to Service Desk’s documentation
Custom Module Record NameThe custom module record name, mapped to the text_name attribute.
Portal NameThe Portal URL Name.

For more information, refer to Service Desk’s documentation

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Example Output

{
	"response_status": {
		"status_code": 2000,
		"status": "success"
	},
	"cm_client_portal": {
		"created_time": {
			"display_value": "Oct 13, 2021 11:42 AM",
			"value": "1634105536583"
		},
		"last_updated_by": null,
		"attachments": [],
		"last_updated_time": null,
		"cm_attributes": {
			"num_insurance_number": "12344",
			"txt_address": "Paris",
			"ref_department": {
				"site": null,
				"name": "Sales",
				"id": "1440000000006627"
			},
			"txt_email": "[email protected]",
			"txt_name": "John Doe"
		},
		"id": "1440000004206003",
		"custom_module": {
			"api_plural_name": "cm_client_portal",
			"name": "cm_client_portal",
			"display_name_plural": "Client Portal",
			"id": "1440000004197001",
			"display_name": "Client Portal",
			"icon_name": "cmdb-default-icon"
		},
		"created_by": {
			"email_id": "[email protected]",
			"is_technician": true,
			"sms_mail": null,
			"mobile": null,
			"last_name": "ugant",
			"user_scope": "0",
			"phone": "9791152464",
			"name": "Sugan",
			"id": "1440000000073011",
			"photo_url": "https://contacts.local.com/file?exp=10&ID=53876454&t=user&height=60&width=60",
			"is_vip_user": false,
			"department": null,
			"first_name": "V",
			"job_title": null
		},
		"deleted_time": null
	}
}

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Workflow Library Example

Add Custom Module Record with Manage Engine Servicedesk Plus Cloud and Send Results Via Email
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