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Update an existing custom module record.
External DocumentationTo learn more, visit the Manage Engine ServiceDesk Plus Cloud documentation.

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Parameters

ParameterDescription
AttributesThe custom attributes to update in the custom module record.

For Example: 
{
   “txt_name”:“Jane Doe”,
   “txt_address”:“London”
}
Custom Module API NameThe API name. Must start with cm_ prefix.

For more information, refer to Service Desk’s documentation
Custom Module Record IDThe unique ID of the custom module record.
Portal NameThe Portal URL Name.

For more information, refer to Service Desk’s documentation

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Example Output

{
	"response_status": {
		"status_code": 2000,
		"status": "success"
	},
	"cm_client_portal": {
		"created_time": {
			"display_value": "Oct 13, 2021 11:42 AM",
			"value": "1634105536583"
		},
		"last_updated_by": {
			"email_id": "[email protected]",
			"name": "Sugan",
			"id": "1440000000073011"
		},
		"last_updated_time": {
			"display_value": "Oct 13, 2021 12:00 PM",
			"value": "1634106000000"
		},
		"cm_attributes": {
			"txt_name": "Jane Doe",
			"txt_address": "London"
		},
		"id": "1440000004206003"
	}
}

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Workflow Library Example

Edit Custom Module Record with Manage Engine Servicedesk Plus Cloud and Send Results Via Email
Workflow LibraryPreview this Workflow on desktop