Get Chat By ID

Retrieves the chat history between Glean Assistant and the user for a given Chat.

Note, this action belongs to Glean Chat API, therefore requires using either the Global Client Token or the User Client Token connection methods.

External Documentation

To learn more, visit the Glean documentation.

Parameters

Parameter	Description
Chat ID	The ID of the Chat to be retrieved. Can be obtained by using the List Chats action.
Timezone Offset	The offset of the client's timezone in minutes from UTC. For example, PTD is -420 because it's 7 hours behind UTC.

Example Output

{
    "chatResult": {
        "chat": {
            "messages": [
                {
                    "agentConfig": {
                        "agent": "DEFAULT",
                        "mode": "DEFAULT"
                    },
                    "author": "USER",
                    "citations": [
                        {
                            "trackingToken": "string",
                            "sourceDocument": {
                                "id": "string",
                                "datasource": "string",
                                "docType": "string",
                                "title": "string",
                                "url": "string",
                                "metadata": {
                                    "container": "container",
                                    "parentId": "JIRA_EN-1337",
                                    "createTime": "2000-01-23T04:56:07.000Z",
                                    "author": {
                                        "name": "name"
                                    },
                                    "documentId": "documentId",
                                    "status": [
                                        "Done"
                                    ]
                                }
                            },
                            "sourcePerson": {
                                "name": "George Clooney",
                                "obfuscatedId": "abc123"
                            }
                        }
                    ],
                    "fragments": [
                        {
                            "structuredResults": [
                                {
                                    "document": {
                                        "title": null,
                                        "url": null,
                                        "metadata": null
                                    },
                                    "person": {
                                        "name": "George Clooney",
                                        "obfuscatedId": "abc123"
                                    },
                                    "code": {
                                        "repoName": "scio",
                                        "fileName": "README.md",
                                        "matches": [
                                            {
                                                "lineNumber": 1,
                                                "content": "Welcome to the beginning"
                                            },
                                            {
                                                "lineNumber": 2,
                                                "content": "Second line of the file"
                                            }
                                        ]
                                    }
                                }
                            ]
                        }
                    ],
                    "trackingToken": "string",
                    "text": "string"
                }
            ],
            "id": "string",
            "createTime": 0,
            "createdBy": {
                "name": "George Clooney",
                "obfuscatedId": "abc123"
            },
            "updateTime": 0,
            "name": "string"
        }
    }
}

Workflow Library Example

Get Chat by Id with Glean and Send Results Via Email

Preview this Workflow on desktop