External DocumentationTo learn more, visit the Datto Autotask documentation.
Parameters
| Parameter | Description |
|---|---|
| Impersonation Resource ID | The Autotask resource ID to impersonate when performing API requests. Use this when you need to act on behalf of a specific Autotask user. |
| Return All Pages | Automatically fetch all resources, page by page. |
| Search | The search query to filter and paginate the results by. For more information please refer to Autotask documentation. For example: <br/>{<br/> "MaxRecords":10,<br/> "filter":<br/> [<br/> {<br/> "op":"noteq",<br/> "field":"Status",<br/> "value":5<br/> },<br/> {<br/> "op":"eq",<br/> "field":"CompanyID",<br/> "value":175<br/> }<br/> ]<br/>} |
Example Output
{
"items": [
{
"id": 0,
"apiVendorID": 0,
"assignedResourceID": 0,
"assignedResourceRoleID": 0,
"billingCodeID": 0,
"changeApprovalBoard": 0,
"changeApprovalStatus": 0,
"changeApprovalType": 0,
"changeInfoField1": "string",
"changeInfoField2": "string",
"changeInfoField3": "string",
"changeInfoField4": "string",
"changeInfoField5": "string",
"companyID": 0,
"companyLocationID": 0,
"completedByResourceID": 0,
"completedDate": "2025-11-30T08:06:03.197Z",
"configurationItemID": 0,
"contactID": 0,
"contractID": 0,
"contractServiceBundleID": 0,
"contractServiceID": 0,
"createDate": "2025-11-30T08:06:03.197Z",
"createdByContactID": 0,
"creatorResourceID": 0,
"creatorType": 0,
"currentServiceThermometerRating": 0,
"description": "string",
"dueDateTime": "2025-11-30T08:06:03.197Z",
"estimatedHours": 0,
"externalID": "string",
"firstResponseAssignedResourceID": 0,
"firstResponseDateTime": "2025-11-30T08:06:03.197Z",
"firstResponseDueDateTime": "2025-11-30T08:06:03.197Z",
"firstResponseInitiatingResourceID": 0,
"hoursToBeScheduled": 0,
"impersonatorCreatorResourceID": 0,
"isAssignedToComanaged": true,
"issueType": 0,
"isVisibleToComanaged": true,
"lastActivityDate": "2025-11-30T08:06:03.197Z",
"lastActivityPersonType": 0,
"lastActivityResourceID": 0,
"lastCustomerNotificationDateTime": "2025-11-30T08:06:03.197Z",
"lastCustomerVisibleActivityDateTime": "2025-11-30T08:06:03.197Z",
"lastTrackedModificationDateTime": "2025-11-30T08:06:03.197Z",
"monitorID": 0,
"monitorTypeID": 0,
"opportunityID": 0,
"organizationalLevelAssociationID": 0,
"previousServiceThermometerRating": 0,
"priority": 0,
"problemTicketId": 0,
"projectID": 0,
"purchaseOrderNumber": "string",
"queueID": 0,
"resolution": "string",
"resolutionPlanDateTime": "2025-11-30T08:06:03.197Z",
"resolutionPlanDueDateTime": "2025-11-30T08:06:03.197Z",
"resolvedDateTime": "2025-11-30T08:06:03.197Z",
"resolvedDueDateTime": "2025-11-30T08:06:03.197Z",
"rmaStatus": 0,
"rmaType": 0,
"rmmAlertID": "string",
"serviceLevelAgreementHasBeenMet": true,
"serviceLevelAgreementID": 0,
"serviceLevelAgreementPausedNextEventHours": 0,
"serviceThermometerTemperature": 0,
"source": 0,
"status": 0,
"subIssueType": 0,
"ticketCategory": 0,
"ticketNumber": "string",
"ticketType": 0,
"title": "string",
"userDefinedFields": [
{
"name": "string",
"value": "string"
}
]
}
],
"pageDetails": {
"count": 0,
"requestCount": 0,
"prevPageUrl": "string",
"nextPageUrl": "string"
}
}