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Case Management
Overview
Blink supports the following Salesforce Triggers:
Salesforce Webhook Event
Assistant
Responses are generated using AI and may contain mistakes.
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Case Management
About Case Management
Key Case Management Concepts
Case Management Dashboard
Case Management Limitations
Automated Case Management
About Automated Case Management Processes
Alert Ingestion Workflows
Alert Processing
Enrichment Workflows
Response Workflows
Error Handling Workflow
Recovery Workflows
Utility Workflows
Case Management Dashboard
Case Management Dashboard
Case Management Interface
Managing Cases
Cases
Observables
Alerts
Attachments
Tasks
Triggers & Actions
Actions
Triggers
Case Management Settings
Settings
Case Management Permissions
Overview
Blink supports the following Salesforce Triggers:
Salesforce Webhook Event
Assistant
Responses are generated using AI and may contain mistakes.
Was this page helpful?
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