{ "id": "mx3xyzdojfgyfdx8sc8of1gdme", "name": "Server down in EU cluster", "summary": "There is one server in the EU cluster that is not responding since April 12.", "is_active": true, "owner_user_id": "bqnbdf8uc0a8yz4i39qrpgkvtg", "team_id": "61ji2mpflefup3cnuif80r5rde", "channel_id": "hwrmiyzj3kadcilh3ukfcnsbt6", "create_at": 1606807976289, "end_at": -9007199254740991, "delete_at": -9007199254740991, "active_stage": 1, "active_stage_title": "Triage issue", "post_id": "b2ntfcrl4ujivl456ab4b3aago", "playbook_id": "0y4a0ntte97cxvfont8y84wa7x", "checklists": [ { "id": "6f6nsgxzoq84fqh1dnlyivgafd", "title": "Triage issue", "items": [ { "id": "6f6nsgxzoq84fqh1dnlyivgafd", "title": "Gather information from customer.", "state": "closed", "state_modified": 1607774621321, "assignee_id": "pisdatkjtdlkdhht2v4inxuzx1", "assignee_modified": 1608897821125, "command": "/opsgenie on-call", "command_last_run": 1608552221019, "description": "Ask the customer for more information in [Zendesk](https://www.zendesk.com/).", "delete_at": 1607774621321, "due_date": 1607774621321, "task_actions": [ { "trigger": {}, "actions": [ {} ] } ], "update_at": 1607774621321, "condition_id": "6f6nsgxzoq84fqh1dnlyivgafd", "condition_action": "hidden", "condition_reason": "Severity is Critical AND Status is not Closed" } ] } ]}